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West Springfield Vacation Packages

Parking was not easy. It was advertised as free parming and the explanation made it seem simple enough but finding free street parking in the area is not easy and you co stantly have to move your vehicles.

We booked a room for six people with a sofa bed, but no bedding was prepared for the sofa bed. When we requested it, the bedding was provided, but the comforter insert was not even put inside the cover, so we had to set it up ourselves. The parking fee also seemed a little expensive, which was a bit disappointing. However, the facilities were clean and the staff were generally friendly and helpful, so overall, we were satisfied with our stay.

Very nice people and had excellent help!

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This is more like university housing than anything else. The building is full of students and poorly maintained, with visitors following others into the entrance. Carpeting is stained, paint is chipping, blinds are broken, the a/c didn't work, the hallway smells. Communication with the Evonify owners was poor, and we had to go through Hotels.com to receive our access code/registration in time for our arrival and, ultimately, a refund. We left a few minutes after we entered the unit. Not recommended. It is not the sunny, pristine, and secure apartment that appears in the photos.

Great hotel. Busy area but great location to walk all of Boston from Back Bay to Waterfront. Entire staff from check in to valet to housekeeping friendly and helpdul