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West Orange Vacation Packages

Wonderful stat but there were many hidden charges , I got charged nyc tax, then I had to pay extra for 2nd guest

The biggest issue is the smell. I understand it’s an old building, so it has that typical old, musty smell. The room has only one window, and the AC unit is installed in it, so very little natural light comes in. On top of that, the room smells like weed smoke coming through one of the vents.

I like almost everything about this hotel..will definitely be back soon

Good place to stay with the family.

Stayed in a 2 bedroom first 3 nights then moved to a 1 bedroom with balcony for 2 nights. Both rooms were clean but furniture was worn, torn and couch in 1 room had disgusting stains. In the 2 bedroom we did use a rollaway also which was the most uncomfortable rollaway I’ve ever slept on by far. For the most part the staff was very nice! Really liked the housekeeper Ana, the front desk check-in ; even though had small mishaps and the restaurant staff were all incredibly friendly but my call with the concierge on the first day of my check-in was beyond rude. I can easily say that I will not be staying here again!

Great staff. Very helpful. Good housekeeping. Very slow elevator. Plan ahead for traveling from room to lobby. Purchase breakfast option has a very limited selection (pastry, drink, fruit). Great location. Easy to get around.

First of all, my review is on no reflection of the staff. They were actually the best part of our stay. I give them high marks. As far as the hotel property is concerned, I wouldn’t stay there again. I booked the room because of the kitchenette. When we went to heat up our leftovers, It did not work. I was sent to an unoccupied room in the lower level to use the microwave in there. Our bathroom did not shut completely. I went with a friend and obviously we could not have complete privacy when using the restroom. When my friend went to cut her leftovers , the large steak knife was loose at the hinge and she couldn’t use that either. The bed was a little smaller that I anticipated for 2 people. One more thing, at first, the safe wouldn’t open. A maintenance man swiftly fixed it. It worked for the first few days and then it would not accept the code I had been using all along. Once again I had to contact the desk for maintenance. Unfortunately it was later in the evening and I had to wait til morning. My iPad was in there so I could not use it as I had planned until the next day. I had asked to move our room and the fellow at the front desk said he could not until the next morning, which we did. The microwave worked, the bathroom door shut and the safe worked. We only ended up in that room for one night. I won’t be going back there again. I do thank the folks who worked there as they were very pleasant.

The location was great, and the room was good size for New York, and the wi-fi worked great. Just a few small things were annoying but wouldn't affect my decision to stay here again. Some outlet covers were cracked, the shower-head kept sliding down and couldn’t be adjusted to stay up luckily it was a handheld shower-head.