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TownePlace Suites by Marriott West Kelowna

3.0 star property

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Photo gallery for TownePlace Suites by Marriott West Kelowna

Property amenity
Lobby
Free daily buffet breakfast
Full-size fridge, microwave, stovetop, dishwasher
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
$93
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
3551 Carrington Road, West Kelowna, BC, V4T 3L8
  • Place, Two Eagles Golf Course
    ‪4 min walk‬
  • Place, Gellatly Bay Waterfront
    ‪3 min drive‬
  • Place, Mission Hill Family Estate
    ‪3 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

50-inch TV with digital channels, Netflix, streaming services

Suite, 1 Bedroom, City View

8.8 out of 10
Excellent
(14 reviews)
  • 515 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Lake View (Balcony)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 2 Queen Beds, Lake View (Balcony)

9.8 out of 10
Exceptional
(38 reviews)
  • 433 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, City View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(97 reviews)
  • 411 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Lake View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed, Lake View

9.8 out of 10
Exceptional
(29 reviews)
  • 411 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, City View

Studio, 2 Queen Beds, City View | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(75 reviews)
  • 433 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Lake View (Balcony)

Suite, 1 Bedroom, Lake View (Balcony) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Lake View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • 539 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Lake View (Balcony)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed, Lake View (Balcony)

10.0 out of 10
Exceptional
(4 reviews)
  • 342 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Lake View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 434 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 515 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
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About this property

TownePlace Suites by Marriott West Kelowna

3-star hotel in Westbank
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott West Kelowna offers 115 air-conditioned accommodations with private pools and indoor private hot tubs. Televisions come with digital channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This West Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott West Kelowna features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott West Kelowna is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Private pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Fenced private pool
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: CAD 50

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites by Marriott West Kelowna Hotel
TownePlace Suites by Marriott West Kelowna West Kelowna
TownePlace Suites by Marriott West Kelowna Hotel West Kelowna

TownePlace Suites by Marriott West Kelowna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 919 out of 1127 reviews
Rating 8 - Good. 163 out of 1127 reviews
Rating 6 - Okay. 31 out of 1127 reviews
Rating 4 - Poor. 6 out of 1127 reviews
Rating 2 - Terrible. 8 out of 1127 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They offer great breakfast!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The $30 restaurant voucher was excellent. The staff were very friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amir, West Vancouver

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, breakfast was very good, room was clean and spacious
Stayed 2 nights in Aug 2025

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and stuff. Will stay here again in the future.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with suite and kitchenettes BBQ with accessories
Stayed 7 nights in Aug 2025

10/10 Excellent

Man Lung

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

jungmin

Stayed 2 nights in Aug 2025

8/10 Good

Ruby Pui Pui

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That suites by Marriott is spotless and looks new. This suite is clean and has many cabinets and a lot kitchenware in the drawer e.g. Cooker, measuring cup and table wares too.
Stayed 1 night in Aug 2025

10/10 Excellent

Yuan hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jin Wook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated facilities and very kind staffs. Overall, it was quite comfortable experience. Small things to comments are one of two treadmills is out of order, and shower in the suite is not completely cleaned up. Breakfast area is very busy and packed. However it was good to stay during labour day long weekend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Santan

Liked: Cleanliness, staff & service, property conditions & facilities
Really panoramic views of the oakanagan lake and valley. Beautiful golf course around.
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the slide and the hotel is very pet friendly. Breakfast was a great add on. It’s free!!
Stayed 1 night in Aug 2025

10/10 Excellent

Balkaran Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was very good , staff was very polite and helpful, happy to stay here
Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff was friendly. All good
Stayed 2 nights in Aug 2025

8/10 Good

Taekyung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charis

Stayed 2 nights in Aug 2025

10/10 Excellent

GURJOT SINGH

Excellent experience from start to finish. Comfortable rooms, great service, and wonderful amenities. Will definitely return
Stayed 2 nights in Aug 2025

10/10 Excellent

Loredana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and the bathroom was clean. Pet friendly.The breakfast was good. The staff was very helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Romeo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Simica

Liked: Cleanliness
Washroom fans and shower water flow needs to get fixed.
Stayed 3 nights in Aug 2025