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Hotel Indigo West Chester - Downtown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Enjoy a drink at the central bar surrounded by high ceilings and large windows.
Exterior
Stroll through the beautifully maintained garden, featuring a variety of flowering plants and a rustic stone wall.
Exterior
Standard Room, 2 Queen Beds, Corner | Free WiFi, bed sheets

Popular amenities

  • Gym
  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

Map
39 E.Gay Street., West Chester, PA, 19380
  • West Chester University of Pennsylvania
    ‪9 min walk‬
  • Chester County Hospital
    ‪17 min walk‬
  • QVC Studio Park
    ‪7 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Room, Multiple Beds, Roll-in Shower (Mobility Accessible) | Free WiFi, bed sheets

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 545 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking (Communications Accessible)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible, Non Smoking (Communications Accessible)

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

Standard Room, 2 Queen Beds, Corner | Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Corner

  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible) | Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 565 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 444 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner | Free WiFi, bed sheets

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible) | Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Free WiFi, bed sheets

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 443 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Room amenity

Suite, 1 King Bed, Corner

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo West Chester - Downtown by IHG

3.5-star West Chester hotel close to West Chester University of Pennsylvania
A 24-hour fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in and express check-out.
Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This West Chester hotel also offers a 24-hour fitness center, express check-in, and express check-out.

Hotel Indigo West Chester - Downtown by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 10 miles (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Offsite parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 64 reviews
Rating 8 - Good. 8 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Apr 2025

8/10 Good

Effie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Xavia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and respectful hotel. Customer service was exceptional. Pillows comfortable. Shower great. Enough room for 5 of us. I can’t complain
Stayed 1 night in Apr 2025

2/10 Terrible

Emily

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is brand new and still has wood putty on trim pieces and joints. Drinks at the speakeasy were undrinkable. Decor is nonsensical for a hotel trying to be upscale. Severe lack of attention to details. Will be going back to hotel Warner for future.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kassidee

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was not impressed. The staff acted like it was crazy to request more towels. I will not be back. The staff at the restaurant downstairs were even worse.
Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rayshell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay with minor bumps

I really like the location of this hotel. A couple of notes that if you do not like seafood then the smell from the restaurant will overwhelm you. As soon as you step in you can smell it. I was on the 5th floor and it was up there. The gym was equipped but the wipes were bone dry and after telling the front desk nothing was done to replace it. Rooms were clean but had to ask for more towels and coffee for a three day stay. Coffee in the lobby is really good. The front desk staff is also exceptional. The speak easy also was great but the floors outside of it were sticky and the bathroom downstairs was not taken care for in the mornings after when I was using the gym
Stayed 1 night in Mar 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Beautiful property- rooms very nice and clean. Parking easy in lot next door. Only issue was shower water barely ran lukewarm and was even cool for some of our family.
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place I've ever stayed!
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family
Excellent hotel. The on-site restaurant is superb.
Stayed 1 night in Mar 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to get around town from, definitely worth the money!
Stayed 1 night in Mar 2025

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ALAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was brand new and very clean!
Stayed 1 night in Feb 2025