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West Chatham Vacation Packages

Parking was not easy. It was advertised as free parming and the explanation made it seem simple enough but finding free street parking in the area is not easy and you co stantly have to move your vehicles.

The room was clean, quiet, comfortable, and in a great location, but I honestly didn't think the amenities matched the luxury experience I would expect at the price point I paid. They could at least offer free breakfast. We only stayed one night so we didn't interact much with staff. The people at the front desk were very nice.

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.

Location

This is more like university housing than anything else. The building is full of students and poorly maintained, with visitors following others into the entrance. Carpeting is stained, paint is chipping, blinds are broken, the a/c didn't work, the hallway smells. Communication with the Evonify owners was poor, and we had to go through Hotels.com to receive our access code/registration in time for our arrival and, ultimately, a refund. We left a few minutes after we entered the unit. Not recommended. It is not the sunny, pristine, and secure apartment that appears in the photos.

Room 528 had no closet; nowhere to hang clothes or raincoats; no safe for valuables and no luggage racks. Never stayed in a room quite like this in a major hotel. Staff took off the amenity charge.

The amenities were great and the staff was helpful. They tried to create a nice experience & the coffee bar is a nice touch.