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Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Interior entrance
Reception
Property amenity
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
  • Free WiFi
  • Business services
$72
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
355 Willis St, Wellington, 6011
  • Place, Wellington Central Business District
    ‪5 min walk‬
  • Place, Victoria University of Wellington
    ‪6 min walk‬
  • Place, Cuba Street Mall
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard King Room

  • Sleeps 2

View all photos for Queen Room

Queen Room | 1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room

7.4 out of 10
Good
(30 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

7.2 out of 10
Good
(19 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(12 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Triple Room

  • Sleeps 3

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About this property

Willis Wellington Hotel

3.5-star hotel in Aro Valley
This smoke-free hotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Weekly housekeeping is available.
Willis Wellington Hotel offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel features a fitness center, multilingual staff, and concierge services. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. This Wellington hotel also offers laundry facilities, a convenience store, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Willis Wellington Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (NZD 25 per night)
  • Limited onsite parking

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 202 out of 1001 reviews
Rating 8 - Good. 413 out of 1001 reviews
Rating 6 - Okay. 239 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Zaad

Business traveler, Traveled with partner
Disliked: Amenities
Room was too small. No heatpump ac. The wall heater control switch was fiddely. Room is dated.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

OK for the price

Hotel is fairly old - needs a renovation but has an earthquake prone notice on front door - it was fine for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rating is based on price, excellent value for money. Perfectly functional accomadation at an incredible price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Babar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay we were warm and comfortable and tired and needed a good rest and we certainly got that and staff was wonderful thanks
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked it for my mum. She said it was tidy and very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking distance to city center. Well priced for what we needed for the nights stay
Stayed 1 night in Aug 2025

10/10 Excellent

Liv

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice vibe and friendly staff. Close to city but hard to find the entrance to.
Stayed 1 night in Aug 2025

6/10 Okay

Vanera

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Inge

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Willis Wellington was great value for money. Negatives: the water pressure in the shower didn't blow me away, the fittings are somewhat outdated, but perfectly fit for purpose. The king size bed is two singles pushed together creating the inevitable gap in the middle. Still being in the honeymoon phase of our relationship this was somewhat annoying, but the beds were comfortable, the rooms were warm. Staff were super friendly and helpful, and responded to our queries in a very timely manner. Location was great. Would definitely stay again and recommend to anyone needing accommodation in Wellington.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacob

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Property was very cold, and there was no spare blankets. The heater was not working so I had to have a hot shower at 2am in the morning to warm up. Nothing special about the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Ema

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and very helpful. The room was nice and clean. It will be good to have a microwave
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay and central to CBD recommended to all
Stayed 2 nights in Aug 2025

6/10 Okay

Liz

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My stay was mostly comfortable and close to all amenities and the central city for walking to. Traffic noise not good, especially hoons!!
Stayed 3 nights in Aug 2025

6/10 Okay

Stewart

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down building conditions

A bit run down property to be called a Hotel
Stayed 2 nights in Aug 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable
Stayed 4 nights in Aug 2025

8/10 Good

Mary Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
bed was okay. we paid for a king size but it was just like 2 single beds pushed together. a bit bothersome when laying down.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
friendly helpful staff
Stayed 3 nights in Jul 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Really liked that its across the road from a shop and literally down the road from many food choices. My one complaint is no toaster or microwave.
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops
Stayed 1 night in May 2025

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joy Wesley, Queenstown

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and accessible to sites
Stayed 2 nights in Jul 2025

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff is what makes it 5 Stars Clean, good location, rooms are renovated and good size. Great Value for money
Stayed 1 night in Jul 2025

8/10 Good

Reena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Réception friendly and accommodating Room clean and adequate, sufficient for a loo two night stay -> I would say that the kettle and the sink were impossible to work together you couldn’t get the kettle under the tap to full it up - terrible set up. Also could do with a plug to charge gadgets near the bed side of the room
Stayed 2 nights in Jul 2025