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Get an overview of this hotel
4.5-star Wellington hotel in Wellington CBD

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

Location

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of St Paul's Cathedral, Carter Observatory, and Te Papa (Museum of New Zealand). Old St Paul's and Botanic Gardens are also within 1 mi (2 km). Wellington Station is 10 minutes by foot.

Hotel Features

2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference center, and self parking.

Room Amenities

All 268 rooms offer free WiFi, 24-hour room service, and refrigerators. Minibars, pillow menus, and free weekday newspapers are among the other amenities available to guests.

Languages Spoken

  • English

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James Cook Hotel Grand Chancellor

147 The Terrace, Wellington, 6011

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33 for adults and NZD 16.50 for children (approximately)
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

Hotel Names

  • James Cook Chancellor
  • James Cook Chancellor Hotel
  • James Cook Grand
  • James Cook Grand Chancellor
  • James Cook Grand Chancellor Hotel
  • James Cook Grand Chancellor Wellington
  • James Cook Hotel
  • James Cook Hotel Grand
  • James Cook Hotel Grand Chancellor
  • James Cook Hotel Grand Chancellor Wellington
  • James Cook Wellington
  • James Cook Grand Chancellor
  • James Cook Hotel Grand Chancellor Hotel
  • James Cook Hotel Grand Chancellor Wellington
  • James Cook Hotel Grand Chancellor Hotel Wellington

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 8 meeting rooms are available. This luxury hotel also offers a fitness center, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

  • Free use of nearby fitness center
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Covered parking
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1972
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of meeting rooms - 8
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference center
  • Laundry facilities
  • Total number of rooms - 268
  • Television in common areas
  • Number of floors - 14
  • Number of buildings/towers - 2
  • Wedding services

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Room Amenities

James Cook Hotel Grand Chancellor offers 268 air-conditioned accommodations with minibars and complimentary weekday newspapers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Free weekday newspaper
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Free WiFi
  • Pillow menu
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Wardrobe or closet

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

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