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Hotel Waterloo & Backpackers

2.0 star property

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Photo gallery for Hotel Waterloo & Backpackers

Twin, Double & Single Ensuite | In-room safe, free WiFi, bed sheets
Breakfast area
Interior
Exterior
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant
$57
includes taxes & fees
Jan 13 - Jan 14, 2026

Explore the area

View in a map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Place, Wellington Central Business District
    ‪2 min walk‬
  • Place, Lambton Quay
    ‪2 min walk‬
  • Place, New Zealand Parliament Buildings
    ‪6 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Ensuite

In-room safe, free WiFi, bed sheets

Double Ensuite

8.0 out of 10
Very good
(24 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Single (Shared Bathroom)

8.6 out of 10
Excellent
(17 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bunk Style Twin (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Bunk Style Twin (Shared Bathroom)

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Shared Bathroom (4 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom (4 Beds)

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Private Bathroom (6 Beds)

Towels

Shared Dormitory, Private Bathroom (6 Beds)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

Shared Dormitory, Private Bathroom (8 Beds)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Ensuite (6 Bed, Female Only)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Ensuite (6 Bed, Female Only)

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin, Double & Single Ensuite

Twin, Double & Single Ensuite | In-room safe, free WiFi, bed sheets

Twin, Double & Single Ensuite

8.4 out of 10
Very good
(18 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Shared Bathroom

7.6 out of 10
Good
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

In-room safe, free WiFi, bed sheets

Single Room, Ensuite

8.4 out of 10
Very good
(14 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

In-room safe, free WiFi, bed sheets

Premium Shared Dormitory, Mixed Dorm

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Double Room with Private Bathroom

In-room safe, free WiFi, bed sheets

Double Room with Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Twin Double&Single Ensuite

In-room safe, free WiFi, bed sheets

Twin Double&Single Ensuite

  • Sleeps 3

View all photos for Ensuite Twin Room

In-room safe, free WiFi, bed sheets

Ensuite Twin Room

  • Sleeps 2

View all photos for Single Room With Bathroom

In-room safe, free WiFi, bed sheets

Single Room With Bathroom

  • Sleeps 1

View all photos for Double Room with Shared Bathroom

Interior

Double Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Single Room with Shared Bathroom

In-room safe, free WiFi, bed sheets

Single Room with Shared Bathroom

  • Sleeps 1

View all photos for Bed In 4-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 4-Bed Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Bed In 6-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 6-Bed Dormitory

  • Sleeps 1

View all photos for Bed In 8-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 8-Bed Dormitory

  • Sleeps 1

View all photos for Bed In 8 Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 8 Bed Dormitory

  • Sleeps 1

Premium Shared Dormitory, Mixed Dorm

  • Sleeps 1

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About this property

Hotel Waterloo & Backpackers

Hostel in Pipitea
This smoke-free hostel features a restaurant, a bar/lounge, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe.
Hotel Waterloo & Backpackers offers 108 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hostel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Art Deco hostel also offers a vending machine, laundry facilities, and express check-out.

Hotel Waterloo & Backpackers is a smoke-free property.

Hotel Waterloo & Backpackers has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: NZD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Hotel Waterloo & Backpackers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 243 out of 1001 reviews
Rating 8 - Good. 407 out of 1001 reviews
Rating 6 - Okay. 221 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
It's a real propper dive. Booked here as it was the last available place in town with space. Now I know why. Staff were friendly enough but there's no getting around the dire facility.
Stayed 2 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Sep 2025

4/10 Poor

William

Stayed 1 night in Sep 2025

6/10 Okay

Alan

Traveled with family
Y
Stayed 6 nights in Jul 2025

6/10 Okay

Mohamed

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's not so bad about that hotel in general, it was so bad to stay one night at a place that offers no internet connection. Also, the staff did not advise on how I could access the network. The room was so noisy because of the severe wind that day as well.
Stayed 1 night in Aug 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Excellent location… right across the street from the RR station
Stayed 2 nights in Aug 2025

8/10 Good

Robert Michael

Liked: Cleanliness, staff & service
Two things in room i stay need get fix one is window don't close alway and light was flickering be on. But is great place to stay at.
Stayed 14 nights in Aug 2025

8/10 Good

Isoa

Stayed 1 night in Aug 2025

8/10 Good

Isoa

Liked: Cleanliness, staff & service
Convenient location to catch ferry, train and to go to the airport.
Stayed 1 night in Aug 2025

4/10 Poor

Furqan Haider

Dirty towels, Broken bath room without soap.
Stayed 1 night in Aug 2025

6/10 Okay

Hala

Business traveler
Liked: Staff & service
This is a decent place for a quick stay and to be close to the station. I chose it for the location as I needed to be near the university and the station - otherwise, I'd say it's better to stay close to Cuba St or Willis St - other end of town. On the weekend it was really hard to find places that were open to eat. The carpet was dirty, the towels were stained and the room is very basic. So if you're not looking for anything flash, this place is convenient. The staff were super friendly!
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option, private and a fair price
Stayed 1 night in Jul 2025

8/10 Good

Coen

Stayed 5 nights in Jul 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen, palmerston North

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
For a start not enough milk
Stayed 1 night in Jun 2025

6/10 Okay

Ritaben

Traveled with family
Disliked: Cleanliness, amenities
Bathrooms really needed to get cleaned or upgraded 😢 Beds are not so great 😒
Stayed 1 night in Jun 2025

8/10 Good

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although property old and under some repairs I found room facilities of coffee & milk & radiator heating welcoming. Kitchen self serving facilities good. Would stay there again & recommend to others
Stayed 1 night in Jun 2025

10/10 Excellent

Pouneta

Stayed 1 night in May 2025

10/10 Excellent

Gee

Stayed 1 night in May 2025

8/10 Good

Csaba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thant was a bit chilly in the room, and in the bathroom through the wall grill was constant noise
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great value.
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
L9vely old art deco building. It is old and well used but well maintained and clean. Perfect for travelling without a vehicle. I felt safe.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Susannah 'Roxy'

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills. Just what I needed for a night in town for an early morning event.
Stayed 1 night in May 2025