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Weems Vacation Packages

Clean property and nice pool

The staff was very helpful and nice.

This is such a beautiful boutique-type hotel in a well appointed building that used to be a luxury department store. Lots of cool design elements and high ceilings in bedrooms. Bed/room/bathroom all very comfortable. Hotel could use some updates and maintenance in areas. Amazing rooftop bar. I will definitely stay again!

Checking in? No one to be found. Wanna get a drink? No one to be found. Constantly see employees messing around with

It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area.

The rooms & bathroom were larger than some of the newer hotels. The rooms & bedding looked clean & smelled clean. The bed & pillows were comfortable. Having a small refrigerator & microwave was nice. The rooms looked like they were recently renovated. It was easy to get to and from I 95. The breakfast was above average. The only negative was the hotel restaurant. We wanted to eat there, it took 20 minutes for the waiter to take our order, while waiting we saw him outside talking to someone in a car & he only had one other table beside ours, so he wasn't busy. Then when we did order he just then informed us the fryer wasn't working. We ended up eating at McDonald's down the street.

Room was clean and spacious.

Due to significantly delayed flights, I arrived at the hotel at 3:15am. The front desk attendant had a seriously bad attitude, treated me like an inconvenience, and told me I'd have to wait 20 minutes before she could check me in. I was exhausted from a full day in three airports and two flights, but posted up on a couch in the cafe area by the front desk and waited patiently. I kept an eye on the clock, and lo and behold, precisely 20 minutes later, she called me over to the desk and said I could check in, and I finally got to my room at 3:45am. The whole thing amounted to an arbitrary 20-minute delay, and maybe they are not equipped to check people in that late, but travelers sometimes get delayed by things that are completely out of their control, like I did with the storms over Chicago that day. After spending 15 hours between airports and planes, all I wanted to do was get to a room and rest. I've never been treated like that at any hotel, it's completely inexcusable. The room was not very clean either, a lot of dust on everything and there was a clump of hair stuck to the switch on the lamp by the bed. Really poor experience overall.