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City Heart Motel

3.5 star property

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Photo gallery for City Heart Motel

Standard Room, Non Smoking (Twin Share) | Desk, laptop workspace, soundproofing, free WiFi
Family Apartment, Non Smoking | Living area | LCD TV
Family Apartment, Non Smoking | Living area | LCD TV
Front of property
Family Apartment, Non Smoking | Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
$108
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
4 Spence Street, Warrnambool, VIC, 3280
  • Place, Warrnambool Shopping Centre
    ‪5 min walk‬
  • Place, Warrnambool Botanical Gardens
    ‪9 min walk‬
  • Place, Flagstaff Hill Maritime Village
    ‪14 min walk‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, soundproofing, free WiFi

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share) | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, Non Smoking (Twin Share)

9.4 out of 10
Exceptional
(6 reviews)
  • 264 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 264 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Apartment, Non Smoking

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Apartment, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

City Heart Motel

3.5-star Warrnambool motel with free in-room WiFi
This smoke-free motel features express check-in, barbecue grills, and free self parking. WiFi in public areas is free.
City Heart Motel offers 18 air-conditioned accommodations with coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

City Heart Motel features a terrace, barbecue grills, and express check-in. Wireless Internet access is complimentary. Onsite self parking is complimentary.

City Heart Motel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (31 inches high)
  • Handrails in stairways (33 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 1:00 PM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

City Heart Motel Warrnambool
City Heart Motel
City Heart Warrnambool
City Heart Motel Motel
City Heart Motel Warrnambool
City Heart Motel Motel Warrnambool

Reviews

City Heart Motel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 171 out of 300 reviews
Rating 8 - Good. 98 out of 300 reviews
Rating 6 - Okay. 18 out of 300 reviews
Rating 4 - Poor. 10 out of 300 reviews
Rating 2 - Terrible. 3 out of 300 reviews

Reviews

10/10 Excellent

Diana Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Close to the main road but not on it so wasn’t noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Motel is always my first preference when staying in Warrnambool. It is a great spot on a good location with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very clean, spacious and good value.
Stayed 2 nights in Jul 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfy enough

Upon arrival, office was closed, so I had to ring for a code to get room key out of a key safe as they had my wrong phone number so I didn't receive the text. Bed was comfortable. Rooms were clean (besides someones sock left behind) Could certainly do with a little updating. In a great location though
Stayed 1 night in Jul 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable. Centrally located and convenient to get anywhere in town.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Robbie

Stayed 1 night in Jun 2025

8/10 Good

Wai Keet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and great location
Stayed 3 nights in Apr 2025

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay..thanks
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..Thanks

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Close to CBD.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaimin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Super excellent service, everytime. Keeping the bar higher.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaimin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable service

Amazing service. Organized after-hours check-in without asking, when I was running late. Clear communication withvtext message. Great service, Rob.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a one night stay, staff very friendly.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location off of main highway and close to city centre. Clean and comfortable rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaimin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Would stay again. Very friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Rohan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Jan 2025

8/10 Good

GREG

Liked: Cleanliness, property conditions & facilities
Clan and neat.
Stayed 1 night in Jan 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the popular shopping areas of the Town.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Brendan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rob was pleasant and helpful. Good short stay accommodation. Would love to see a small kitchenette were the cupboard was and cupboards under the main bench. Some where to hand a beach towels would be great. We were happy enough and would stay there again.
Stayed 3 nights in Jan 2025