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Wallace Vacation Packages

The staff were super nice! I stayed for about a week and not really any problems! Only thing is that the floor was dirty but that’s it!

There was no breakfast despite the website advertising that they serve breakfast. The employees at the front desk said they couldn't serve breakfast because they didn't have a valid health inspection. The elevators smelled like smoke, and sometimes wouldn't respond to the buttons. The couch in our room was dirty and had stains. Overall, for the price, I wouldn't recommend this place for the price.

The place was awesome would visit again Place of stay does need handle railings on steps 🚶‍♀️ tho

Pleasant unit and complex. Nice walk around lake. Rec center pool enjoyable Minor and moderate problems. 1of 2 major windows opaque Took a day to get sink disposal repaired. 2 of 4 days no WiFi. No coffee filters nor salt and pepper. Jetted tub could not be filled above jets with hot water -ran out

Friendly staff I’d stay here again.

The hotel was nice and clean. The amenities were good. The pool was excellent. Our neighbors in the room next to us were a little loud with their tv and laughing all night. Luckily they left 2 days later. We didn’t see anyone to tell about it. It would have been better if we could have seen someone and talk about it but other than that was good, and we enjoyed it. The last day we saw someone of the hotel and he was very nice. One of our outlets was not working but everything else was ok and good.

Overall would not recommend: -Check-in lady was incredibly rude. -we were told our room was ready (check in is at 4) and we drove to our building. There were still cleaners in our room until 4:10. They charge a fee if you check out late, but somehow it’s fine for them to be late. Despite people being in our room until 4:10, our room was not properly cleaned. Dusty, hair in the shower, bathroom sink not cleaned -room looks nothing like the photos. Everything is extremely shabby. Ceiling had clear water damage that was barely spackled over near the bedroom. Baseboards and furniture all need replacing (peeling/falling apart). Couch stained in multiple places -my husband and I both took cold showers before we realized that the shower dial was backwards. -walls are incredibly thin and you can hear your neighbors -the place doesn’t even have the same name as advertised. The sign says “Peppertree” when you drive up to it, not “Atlantic Beach Resort” - HORRIBLE value for the money. This review has been edited to not specifically mention the price because it was originally blocked. Just know that whatever you pay, it’s probably too much.