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Get an overview of this hotel
4-star Vitoria-Gasteiz hotel in Lovaina

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in Lovaina, this hotel is within a 10-minute walk of Florida Park, Cathedral of Mary Immaculate, and Armory Museum of Alava. Palace of Ajuria Enea and Virgen Blanca Square are also within 10 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 10 minutes by foot and Vitoria-Gasteiz Station is 10 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has a coffee shop/café and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.

Room Amenities

All 149 rooms offer free WiFi, minibars, and flat-screen TVs with satellite channels. Room service, down comforters, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property Registry Number - HVI00344

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Hotel Names

  • Silken Ciudad
  • Silken Ciudad Hotel
  • Silken Ciudad Hotel Vitoria
  • Silken Ciudad Vitoria
  • Silken Hotel Vitoria Gasteiz
  • Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
  • Silken Ciudad Vitoria Hotel
  • Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
  • Hotel Silken Ciudad Vitoria
  • Silken Ciudad de Vitoria
  • Silken Ciudad De Vitoria
  • Hotel Silken Ciudad de Vitoria Hotel
  • Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
  • Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Hotel Amenities

Property Features

The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hotel Silken Ciudad de Vitoria is a smoke-free property.

  • Elevator
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Breakfast available (surcharge)
  • Gift shops or newsstand
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 149
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Wardrobe or closet

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Vitoria - This restaurant serves lunch and dinner. Reservations are required.

Room service (during limited hours) is available.

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