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Aparthotel

Jardines de Uleta Suites

4.0 star property

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Photo gallery for Jardines de Uleta Suites

Courtyard
Outdoor pool, pool umbrellas, sun loungers
Interior
Front of property
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Outdoor Space
  • Room service
  • Parking available
$107
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Uleta 1, Vitoria-Gasteiz, Alava, 1007
  • Place, Mendizorroza Stadium
    ‪9 min walk‬
  • Place, Virgen Blanca Square
    ‪5 min drive‬
  • Place, Plaza de Espana
    ‪5 min drive‬
  • Airport, Vitoria (VIT)
    ‪13 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, premium bedding, down comforters, in-room safe

Family Room

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Triple Room

LCD TV

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, down comforters, in-room safe

Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Jardines de Uleta Suites

4-star aparthotel in Mendizorrotza
An outdoor pool, a fitness center, and a rooftop terrace are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a business center. Each apartment offers comforts like premium bedding and a down comforter, plus free WiFi and an LCD TV with satellite channels. Free wired internet, room service, and in-room massages are among the other amenities available to guests.
Jardines de Uleta Suites offers 99 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Jardines de Uleta Suites features an outdoor pool and a fitness center. The aparthotel offers a coffee shop/cafe. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This Vitoria-Gasteiz aparthotel also offers a rooftop terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Jardines de Uleta Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Cafetería El Colmado - This bar serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 14 per day)

Family friendly

  • Babysitting (surcharge)
  • Children's toys
  • Pool gate

Restaurants on site

  • Cafetería El Colmado

Food and drink

  • Shared microwave
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children
  • A coffee shop/cafe
  • Late night room service menu

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Business center
  • Conference space
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 15 lbs per pet)
  • Fee: EUR 25 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Gym
  • Private wine tours
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 99 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bicycle rentals
  • Bicycle storage
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly toiletries
  • Electric bike charging
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Grey water recycling system
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
Property Registration Number HVI-00398

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Jardines de Uleta Suites
Hotel Jardines de Uleta Suites Vitoria
Jardines de Uleta Suites
Jardines de Uleta Suites Vitoria
Hotel Jardines Uleta Suites Vitoria-Gasteiz
Hotel Jardines Uleta Suites
Jardines Uleta Suites Vitoria-Gasteiz
Jardines Uleta Suites
Jarnes Uleta Suites VitoriaGa

Jardines de Uleta Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 214 reviews
Rating 8 - Good. 67 out of 214 reviews
Rating 6 - Okay. 22 out of 214 reviews
Rating 4 - Poor. 7 out of 214 reviews
Rating 2 - Terrible. 6 out of 214 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

russell

Stayed 1 night in May 2025

4/10 Poor

Peter

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Mona

Business traveler
Liked: Cleanliness, amenities
I always stay here when i come to vitoria
Stayed 1 night in Jun 2024

10/10 Excellent

Mona

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms cmfortable and clean in a ice neighbourhood . 30 min walk to city center
Stayed 1 night in Jun 2024

8/10 Good

Rae

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great parking garage with plenty of interior height. Well lighted and attractive. The room was great. Had a large TV good Internet, comfortable bed high quality linens.
Stayed 1 night in May 2024

6/10 Okay

Daniel

Traveled with family

Disappointing

Have stayed here many time and always been happy, however was extremely disappointed this time with rooms, quality of the breakfast and unfriendly staff.
Stayed 2 nights in Sep 2023

8/10 Good

Artur

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, room comfort

Great Experience at Sercotel!

Great experience and service! My girlfriend and I stayed at Sercotel Jardines de Uleta Suites during our trip to Vitoria-Gasteiz for the Ironman race. The hotel is located about 25-30 minute walk from the city center. Lorena at the front desk was absolutely amazing, genuine and had great energy. The rooms were much larger than anticipated and the breakfast buffet was quite enjoyable.
Stayed 5 nights in Jul 2023

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort

An amazing hotel and a lovely experience

Absolutely incredible hotel!! We booked for the Azkena Rock Festival and were stunned when we arrived at the property. Our suite was massive, with a full size kitchen, gorgeous bathroom and bedroom and lovely views. Excellent hotel facilities and really lovely accommodating staff. Cleaners came and were flexible as to when they came. A 10 minute walk to the festival, close to bus routes.
Stayed 2 nights in Jun 2023

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The suite was beautiful and clean and the staff were fantastic. However not being allowed to use the kitchen in our suite because it’s only for those who rent for a minimum of four nights is extremely disappointing. (We had the suite for 3 nights). Also no coffee machine in our room or at least a free coffee station in the lobby is super disappointing considering the room was pretty expensive.
Stayed 3 nights in Jun 2023

8/10 Good

john

Traveled with family
Liked: Cleanliness, room comfort

gem found by accident

excellent value for money, spacious appartment room with full kitchen (!!)
Stayed 1 night in Aug 2021

10/10 Excellent

FELIPE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boca Juniors

Fueron dos noches con una excelente atención
Stayed 2 nights in Nov 2019

10/10 Excellent

Susan U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in a grand hotel

Surprised at the size of room.really big Food very good quality
Stayed 1 night in Sep 2019

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

6/10 Okay

Anonymous, England

Disliked: Staff & service, room comfort
Spacious, but we were very disappointed that if you wanted to use the kitchen facility you had to pay 30 euros per night! They even turned the water off in the kitchen. No cup and saucer, teaspoon, absolutely nothing! So although first impression was that the apartment was great, in fact, it was pointless really, would have preferred somewhere smaller and friendly. Would definitely return to Vitoria-Gasteiz but not to this hotel, sorry!
Stayed 4 nights in Jul 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Hotel was excellent. Best I have stayed in. Did not use the rooms kitchen . A bit expensive to use it as an added cost to the room. There is no need anyway as after a beautiful short walk into the city it is a gastronomic heaven and so cheap!!! Will definitely stay there again. Only thing missing is a pool
Stayed 6 nights in Jun 2018

10/10 Excellent

NJW, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, large rooms, stayed for 1 week.

I stayed for one week at this hotel. It has very large rooms compared to normal European hotels, very clean, breakfast in the am is delicious and lots of variety to choose from. The only complaint I have is that the rooms show a kitchen is included, and that is not the case. You get a refrigerator, but the rest of the kitchen costs 25 Euro/day. I was disappointed once I found that out. The electricity is not ON to those appliances. Located in a higher class residential neighborhood, but a quick taxi ride to anywhere you want to go. I would definitely stay there again
Stayed 7 nights in Sep 2017

6/10 Okay

pippa, New Zealand

Liked: Staff & service

Good staff, OK hotel

Staff really helpful. Hotel kitchen set up wasn't well thought out. The cutlery and crockery came in a big box. No tea towel or wiping up cloth. No detergent. If a full kitchen is provided then it should be of a much higher standard. We ended up not using it as it wasn't user friendly. Good beds, good spaces.
Stayed 2 nights in Sep 2017

10/10 Excellent

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price quality ratio

We had a good experiecen, we loved that the room was big and clean.I recommend!
Stayed 1 night in Aug 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wellington wished he had had such lovely hotel

Excellent, tastefully designed modern hotel with - spacious rooms featuring separate living, kitchen and sleeping areas. Spotlessly clean - located in a lovely residential area. Rooftop bar with outstanding views. Good to have the kitchen facilities for the fridge and sink but disappointed that the full use of the kitchen and provision of tea/coffee maker would incur a hefty additional charge. Arrived on Sunday - useful to know that everything locally closes on Sunday afternoon.
Stayed 1 night in Aug 2017

10/10 Excellent

hungrytraveller, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice big 1 bedroom suite with a view

This hotel is a great value for your money. Staff was friendly and helpful and it is also in a beautiful building. The breakfast is also great. We stayed just one night but was glad we stayed there.
Stayed 1 night in Jun 2017

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Stayed with my family. Excellent stay. Thank you.

10/10 Excellent

Miguel, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple's retreat

The front office manager was excellent in providing orientation and great tips for 'tapas/montaditos' in town. We're lucky by getting a room on the 7th floor with a veranda beautiful view over the beach.