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Get an overview of this hotel
3-star Vitoria-Gasteiz hotel, connected to the convention center in Lovaina

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in Lovaina, this hotel is within a 10-minute walk of Europa Conference and Exhibition Centre, Mural Eskuz-Esku Crecimiento, and Muralla / Harresia. Church of San Pedro Apostol and Cathedral of Santa Maria de Vitoria are also within 10 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 18 minutes by foot and Vitoria-Gasteiz Station is 18 minutes.

Hotel Features

A fitness center, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite.

Room Amenities

All 107 soundproofed rooms feature WiFi and 24-hour room service. Plasma TVs come with digital channels, and other amenities that guests will find include free local calls and hair dryers.

Languages Spoken

  • English

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AC Hotel General Álava by Marriott

Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava 1009

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13.20 per person (approximately)
  • Fee for in-room wireless Internet: EUR 8 per 24-hour period (rates may vary)
  • Self parking fee: EUR 15 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Service animals are allowed

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property Registry Number - HVI00093

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Hotel Names

  • AC General Álava Marriott Vitoria
  • AC Hotel General Álava
  • AC Hotel General Álava Marriott
  • AC Hotel General Álava Marriott Vitoria
  • AC Hotel General Álava Marriott Vitoria-Gasteiz
  • Ac General Alava By Marriott
  • AC Hotel General Álava by Marriott Hotel
  • AC General Álava Marriott Vitoria-Gasteiz
  • AC General Álava Marriott
  • AC Hotel General Álava by Marriott Vitoria-Gasteiz
  • AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

Hotel Amenities

Renovations + Closures

This property is closed from March 16 2020 to January 17 2021 (dates subject to change).

Property Features

Wireless Internet access is complimentary. This 3-star property offers access to a business center. A bar/lounge is on site where guests can unwind with a drink. Event facilities measure 2616 square feet (243 square meters). This Vitoria-Gasteiz hotel also offers a fitness center, tour/ticket assistance, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

AC Hotel General Álava by Marriott is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 243
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 2616
  • Laundry facilities
  • Limited onsite parking
  • Total number of rooms - 107
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

AC Hotel General Álava by Marriott offers 107 accommodations with safes and hair dryers. Plasma televisions come with digital channels. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Television
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Cribs/infant beds available
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • WiFi (surcharge)
  • Plasma TV
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles

Parking

Self parking (surcharge) , Limited onsite parking

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

AC Lounge - This gastropub specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a fitness center.

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