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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room Single Use, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Amenities

Property Features

Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. Complimentary self parking is available on site.

Hotel El Ciervo is a smoke-free property.

  • Library
  • Express check-in
  • Daily
  • Number of outdoor pools - 1
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Number of bars/lounges - 1
  • Beach shuttle (surcharge)
  • Front desk (limited hours)
  • Free breakfast
  • Business center
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1940
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Number of restaurants - 1
  • Concierge services
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 13
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Free newspapers in lobby
  • Casino shuttle (surcharge)

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel El Ciervo offers 13 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature Select Comfort mattresses. 30-inch LCD televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries. This Villarrica hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Access via exterior corridors
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Dial-up Internet access (surcharge)
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • TV size: 30
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Guests are offered a complimentary buffet breakfast each morning.

Onsite venue - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from room service (during limited hours).

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 8 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Hot springs nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club.

For guests' safety, the property includes a first aid kit in each accommodation.

Front desk opens daily at 6:00 AM

Front desk closes daily at noon

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 7

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

We should mention

Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in is available.

Hotel Names

  • El Ciervo Villarrica
  • Hotel El Ciervo Villarrica
  • Hotel El Ciervo Hotel
  • Hotel El Ciervo Villarrica
  • Hotel El Ciervo Hotel Villarrica

Hotel Reviews

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