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Get an overview of this hotel
5-star Vienna hotel in Neubau

Popular property highlights

Breakfast included
Free WiFi
Restaurant
Indoor pool
Laundry facilities

Location

This family-friendly Vienna hotel is located in the historical district, within a 5-minute walk of Volkstheater, Museumsquartier, and Leopold Museum. Hofburg Imperial Palace and Spanish Riding School are also within 15 minutes. Volkstheater U-Bahn is only a 2-minute walk and Museumsquartier U-Bahn is 6 minutes.

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.

Room Amenities

All 63 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (maximum occupancy 3)
  • Valet parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children 4-11 years old are allowed in the pool from 10 AM to 4 PM and must be accompanied by an adult. Children over 11 years old are allowed in the pool from 7 AM to 10 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 7 AM to 10 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Enhanced food service safety measures are in place.

Hotel Names

  • Sans Souci Hotel
  • Sans Souci Hotel Vienna
  • Sans Souci Vienna
  • Sans Souci Vienna Hotel
  • Sans Souci Vienna Hotel
  • Sans Souci Vienna Vienna
  • Sans Souci Vienna Hotel Vienna

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

Hotel Amenities

Property Features

In addition to a full-service spa, Sans Souci Vienna features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 646 square feet (60 square meters) include a meeting room. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sans Souci Vienna is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 2012
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Valet parking (surcharge)
  • Smoke-free property
  • Swimming pool
  • Conference space size (meters) - 60
  • Spa services on site
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Concierge services
  • Conference space size (feet) - 646
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 63
  • 24-hour fitness facilities
  • One meeting room
  • Garage
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Room Amenities

Sans Souci Vienna offers 63 accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in September 2019.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Pillow menu
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bedrooms - 1
  • No housekeeping
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Children's dinnerware
  • Baby bath
  • Baby monitor
  • Art supplies
  • Laptop-friendly workspace
  • Child-size slippers
  • Restaurant dining guide
  • Hand-held showerhead
  • Bathroom emergency pull cord
  • Wardrobe or closet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Guests are offered a complimentary buffet breakfast.

Veranda - This restaurant serves breakfast, lunch, and dinner.

Le Bar - Onsite Champagne bar. Open daily.

Room service (during limited hours) is available.

Spa Services

Sans Souci Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 4 years old are not allowed in the swimming pool.

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