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Rafael Kaiser - Premium Apartments City Centre

4.0 star property

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Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee) | Terrace/patio
Executive Suite | Living area | 50-inch flat-screen TV with satellite channels, TV
Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee) | Microwave
Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee) | Premium bedding, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Gym
  • Outdoor Space

Explore the area

View in a map
Glockengasse 1, Vienna, 1020
  • Place, Stephansplatz
    ‪14 min walk‬
  • Place, Prater
    ‪14 min walk‬
  • Place, St. Stephen's Cathedral
    ‪16 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee)

Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee) | Living room | 50-inch flat-screen TV with satellite channels, TV

Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee)

  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee)

Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee) | Living area | 50-inch flat-screen TV with satellite channels, TV

Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee)

  • 699 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee)

Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee) | Living room | 50-inch flat-screen TV with satellite channels, TV

Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee)

  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee)

Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee) | Living area | 50-inch flat-screen TV with satellite channels, TV

Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee)

  • 699 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee)

Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee) | Living room | 50-inch flat-screen TV with satellite channels, TV

Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee)

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee)

Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee) | Premium bedding, individually decorated, individually furnished

Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee)

  • 667 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee)

Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee) | Living room | 50-inch flat-screen TV with satellite channels, TV

Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite | Living area | 50-inch flat-screen TV with satellite channels, TV

Executive Suite

  • 1566 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Queen Sofa Beds

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4.9 out of 5, Exceptional, 6 reviews
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Rafael Kaiser - Premium Apartments City Centre

4-star apartment in Leopoldstadt
A fitness center, a rooftop terrace, and self parking are available at this apartment building. WiFi in public areas is free. Additionally, laundry facilities, a free grocery shopping service, and express check-in are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a washing machine and a sofa bed. Weekly housekeeping is available.
Rafael Kaiser - Premium Apartments City Centre offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include double sofa beds. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Vienna apartment provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested.

Recreational amenities at the apartment include a fitness center.
Rafael Kaiser - Premium Apartments City Centre features a fitness center, a rooftop terrace, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Vienna apartment also offers laundry facilities, a convenience store, and a complimentary grocery shopping service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Rafael Kaiser - Premium Apartments City Centre has designated areas for smoking.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered self parking on site (EUR 19 per night)
  • Limited onsite self parking

Family friendly

  • Free crib
  • High chair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in public areas
  • Designated smoking areas (fines apply)

Services and conveniences

  • ATM
  • Blackout drapes
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Weekly housekeeping

Location highlights

  • Near a hospital
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle parking
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 20 units
  • 5 floors
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Built in 2007
  • Bulk dispensers for toiletries
  • Connecting units available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Rafael Kaiser Business Apartments Apartment Vienna
Rafael Kaiser Business Apartments Apartment
Rafael Kaiser Business Apartments Vienna
Rafael Kaiser Business Apartments
Rafael Kaiser Business s
Rafael Kaiser Apartments City
Rafael Kaiser Business Apartments
Rafael Kaiser - Premium Apartments City Centre Vienna
Rafael Kaiser - Premium Apartments City Centre Apartment
Rafael Kaiser - Premium Apartments City Centre Apartment Vienna

Rafael Kaiser - Premium Apartments City Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 265 out of 352 reviews
Rating 8 - Good. 76 out of 352 reviews
Rating 6 - Okay. 6 out of 352 reviews
Rating 4 - Poor. 1 out of 352 reviews
Rating 2 - Terrible. 4 out of 352 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thivani

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay , great location and wonderful apartment
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, room comfort
Beautiful apt. Excellent location. just 5 stars all around.
Stayed 4 nights in Sep 2025

10/10 Excellent

Anthony

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Business traveler, Traveled with family
Liked: Cleanliness, room comfort

Convenient, Comfortable, and Clean Apartment

Comfortable, clean apartment well situated near restaurants while only a short 5 minute walk to the subway station. Beds are very comfortable. Bathroom and living area are clean. Safe surroundings. We would definitely stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarig

Liked: Cleanliness, property conditions & facilities
Beautiful apartment. Very nice balcony with view.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for a week and had the most comfortable time. The apartment was fully equipped with everything you need and close to several grocery stores so I was able to cook a few meals. Air conditioner worked perfectly and the bed was comfortable. The washer/dryer facilities were excellent too. I have no complaints whatsoever and highly recommend staying here!
Stayed 7 nights in Aug 2025

10/10 Excellent

Kyi

Liked: Cleanliness
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Thanks for a great stay! I highly recommend this property for a stay in Vienna!
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, room comfort

Great apartment hotel, close to Historic Vienna

We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite! The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too. Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!). I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angenette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment. Fully able to cook dinner for our family of five. Wonderfully decorated and in the center of everything.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing location. Highly recommend!
Stayed 1 night in Jul 2025

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, room comfort
The area is not what I expected, however, I do love the suites .. they are very spacious and very clean . Communication with manager was really good …. The only thing I didnt like was the location.. would have been better if its near where we can walk to a lot of activities ….
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment provided everything we needed for a short stay. Even the sofa bed was super comfortable. Free use of the laundry (brand new washing machines and drier) were a real bonus.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kiran

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked our penthouse apartment with a balcony. It was perfect for our needs, air-conditioned with a small kitchen to prepare breakfast, and a fridge. The area was great for us as it wasn't too far from the metro and tram lines. There was a great vegan ice cream place nearby and a supermarket. The Staff were super helpful when we arrived too early, and we even managed to do our laundry!! it was an awesome apartment :)
Stayed 4 nights in Jun 2025

10/10 Excellent

MONOJ

Traveled with family
Liked: Cleanliness, room comfort

Wow stay

Excellent place to stay. Spacious room. Balcony for a nice drink The dryer doesn’t work. Rest no problem.
Stayed 5 nights in Jun 2025

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, room comfort
Great location with high ceilings. Clean and comfortable
Stayed 6 nights in May 2025

8/10 Good

Casey, Houston

Traveled with family
Liked: Amenities
Location was good
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort

Nothing more than disappointment

Poor communication or service. Poor cleaning or tidiness Poor room facilities Broken coffee machine Very disappointed with the apartment and the experience, would not consider visiting again
Stayed 1 night in May 2025

10/10 Excellent

Kerstin, Sparkill

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This was the third time I stayed at Rafael Kaiser. I really enjoy the location as much as the apartments, which are spacious, nicely furnished and well equipped and have a great roof-top balcony. Laundry room and gym are also provided. Many restaurants are in the neighborhood, subway and buses in front of the building.
Stayed 6 nights in Apr 2025

10/10 Excellent

tal

Traveled with group
Liked: Cleanliness, room comfort

great apartment for two couples in vienna

Thie apartment is excellent for two couples. Each bedroom has a comfortable bed and a pretty spacious shower. The apartment had one toilet room to be shared by the two couples, which was the only downside. The location is quite good. Not at the busiest center which has pros (quiet and cleaner) and cons (a bit more distant). It is about 20-25 minutes walk away from Stephenplatz. Kitchen is very small but was equipped with an excellent dishwasher, had all utencils, pots, pans etc. And a small two burner electroc stovetop. (no stove).
Stayed 5 nights in Apr 2025

10/10 Excellent

Breanna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and had a great view. The area around the property was walkable and nice. It was about a 15-20 minute walk to the city center, which was nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey, Southfield

Liked: Cleanliness, property conditions & facilities
Free luggage storage pre-checkin
Stayed 4 nights in Mar 2025

10/10 Excellent

Tianjun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for 5 days with our family of 4. The 2 bedroom apartment is spacious and has everything you would need. Grocery stores are within minutes of walk. St Stephen cathedral is 15 min walk away. Quiet and safe neighborhood. Highly recommendedđź‘Ť
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, room comfort

Neat place walk almost anywhere. Park at your on r

Everything was great. The only problem was when we need bathroom supplies it was almost impossible to get anyone. Had to buy TP to finish stay. Parking is very misleading and when when found a spot up the street where everyone said to park we ended up getting a ticket for 36 Euros, allegedly it was short term but we saw other cars there overnight and they did not get ticket.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabor, Budapest

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing weekend soent with family
Stayed 1 night in Mar 2025