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Pension Suzanne

3.0 star property

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Photo gallery for Pension Suzanne

Comfort Double Room, Kitchenette | Private kitchen
Family Suite | In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Free toiletries, hair dryer, towels
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Walfischgasse 4, Vienna, A-1010
  • Vienna State Opera
    ‪2 min walk‬
  • Hofburg Imperial Palace
    ‪2 min walk‬
  • St. Stephen's Cathedral
    ‪8 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Comfort Double Room

In-room safe, free WiFi, bed sheets

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

In-room safe, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • 861 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room, Kitchenette

Comfort Double Room, Kitchenette | In-room safe, free WiFi, bed sheets

Comfort Double Room, Kitchenette

8.8 out of 10
Excellent
(6 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Pension Suzanne

3-star pension in Innere Stadt
This smoke-free pension features free newspapers, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Pension Suzanne offers 24 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Vienna pension provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Pension Suzanne features tour/ticket assistance, complimentary newspapers in the lobby, and a front-desk safe. Wired and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Pension Suzanne is a smoke-free property.

Languages

Croatian, English, French, German, Italian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Pension Suzanne Vienna
Pension Suzanne
Suzanne Vienna
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Pension Suzanne Pension
Pension Suzanne Pension Vienna

Pension Suzanne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 312 reviews
Rating 8 - Good. 115 out of 312 reviews
Rating 6 - Okay. 24 out of 312 reviews
Rating 4 - Poor. 4 out of 312 reviews
Rating 2 - Terrible. 3 out of 312 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet traditional and cosy pension, fabulously placed 2 minutes from the opera house. Helpful staff. Room very comfortable, clean and warm. Good shower/wifi and there’s a lift for upper floors. Its not a modern hotel with loads of extra facilities but I don’t want /need that. They look after cases after check out and provide tea/coffee in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location Friendly staff.

At first, I thought the hotel was a little sketchy. It has a very small elevator, which you have to take up one floor to reach the reception desk. The "Reception" is just a small office that seems pretty outdated. But the place really grew on me after a couple days. The room was very nice, the beds very comfortable, and it was very quiet despite being in a busy part of the city. The staff were very friendly and helpful. Best of all, the location is outstanding, a block from a tram and subway stop and easy walking distance to the museums, St. Stephens Cathedral, and other sights in the old town.
Stayed 4 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and clean. Old world charm in a fantastic location. It is not a 24 hotel reception service for those that want that.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and safe. Staff was great. Fyi, reception close at 10pm and staff available for emergency. Hotel in part of commercial and residential building. So not your typical hotel setting.
Stayed 3 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a double room with kitchenette and balcony. It was spacious, quiet, clean and right by the opera house. I was visiting for music so perfectly placed in the centre of town. It’s an old fashioned pension which I love - not for those who want a modern hotel room which could be anywhere. There was maid service daily - the staff were charming, coffee and tea stocked up daily and the small kitchen was well equipped. Shower was hot and worked well. Central heating was toasty (I was visiting in winter). A small lift also so no need to haul luggage up stairs. This is not a hotel with lots of facilities but I didn’t need that type of accommodation.
Stayed 5 nights in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2024

4/10 Poor

Tracy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bathrooms have high-walled tubs, not showers. It was treacherous getting in and out as they did not provide bath mats. There was also a small ledge from the doorway area to the sink that was unmarked and difficult to see which tripped me up a couple of times. The radiator could not be adjusted and was way too hot, leaving me to open a window in December. The mattress was as hard as a futon and the pillow was flat. The staff were friendly, the place was clean, and the location central.
Stayed 2 nights in Dec 2024

6/10 Okay

Jessie

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is in the perfect location for a stay in Vienna..shops and restaurants nearby. The rooms are clean and staff very helpful and friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Large room
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel and building, and the entryway and corridors to the rooms have a municipal feel to them (until you walk through the interior doors to the small hallways leading to the actual rooms). However, the room was large and clean, well-furnished, and the beds very comfortable. The staff could not have been more friendly. The location simply cannot be beaten. Directly within Vienna's Old City, exactly where tourists like we were would want to be. Nice, locking room for luggage storage if needed also. I would absolutely stay at Pension Suzanne again (and hope to: loved Vienna).
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Charming suite and very central for transit. Only downside was weak wifi.
Stayed 3 nights in Sep 2024

8/10 Good

Boris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect if you are looking for quick and easy access to all the sights in the historic part of city. The room was spacious and had a separate kitchen which was helpful. Overall the hotel was very nice and comfortable. I would recommend it and would stay there again should I come back.
Stayed 4 nights in Sep 2024

6/10 Okay

Phong

Stayed 4 nights in Aug 2024

10/10 Excellent

YOKE CHING

Stayed 3 nights in Aug 2024

10/10 Excellent

Kirsty

Stayed 4 nights in Aug 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about this place except the air conditioning was AWFUL!
Stayed 3 nights in Jul 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, residential-feeling place in the absolute heart of historic Vienna. Service with a smile and working AC! The building is "historic" so outlets are limited, and the rooms are NOT large, but the place is elevated by small thoughtful touches and a very helpful front desk that made it feel almost like a homestay. Great value overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Xinya

Stayed 3 nights in Jul 2024

10/10 Excellent

Rafi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful elegant hotel rooms - such a gem and a historic hotel in the center of Vienna!
Stayed 4 nights in Jun 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little cramped. Other than that, the location was the best. Every major site is very close by. No need for any kind of public transportation at any time, except to get to the airport.
Stayed 2 nights in Jun 2024

8/10 Good

Robert

Stayed 5 nights in Jun 2024

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024