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Get an overview of this hotel
5-star Vienna hotel, connected to a rail/subway station in Innere Stadt

Popular property highlights

Free WiFi
Pets allowed
Indoor pool
24-hour business center
Laundry facilities

Location

Located in Innere Stadt, this luxury hotel is within a 10-minute walk of Sigmund Freud Museum and Judenplatz. St. Stephen's Cathedral and Hofburg Imperial Palace are also within 1 mi (2 km). Schottenring U-Bahn is only a 4-minute walk and Schottentor U-Bahn is 6 minutes.

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a sauna.

Room Amenities

All 152 soundproofed rooms feature free WiFi and tablet computers. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and flat-screen TVs.

Languages Spoken

  • English

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Palais Hansen Kempinski Vienna

Schottenring 24, Vienna, Vienna 1010

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 42.00 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Covered self parking fee: EUR 44 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Online Penalty Collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 35 per pet, per day
  • Food and water bowls are available

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Hotel Names

  • Hansen Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna
  • Palais Kempinski
  • Palais Hansen Kempinski Vienna Hotel
  • Palais Hansen Kempinski Vienna Hotel
  • Palais Hansen Kempinski Vienna Vienna
  • Palais Hansen Kempinski Vienna Hotel Vienna

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

Hotel Amenities

Property Features

In addition to a full-service spa, Palais Hansen Kempinski Vienna features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. This Art Deco hotel also offers a sauna, tour/ticket assistance, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Palais Hansen Kempinski Vienna has designated areas for smoking.

  • Express check-in
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Covered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Computer station
  • Swimming pool
  • Food and water bowls
  • Luggage storage
  • Concierge services
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 152
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • 24-hour health club
  • Couples/private dining
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 2
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1873
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Palais Hansen Kempinski Vienna offers 152 accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Frette Italian sheets
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Tablet computer
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Champagne service
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.

Die Kueche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Bar und Lounge - Onsite bar. Open daily.

Cigar Lounge - Onsite bar. Open daily.

26°EAST - Onsite Champagne bar. Open daily.

24-hour room service is available.

Spa Services

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Segway rental/tour nearby

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