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Holiday Inn Victorville by IHG

3.0 star property

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Photo gallery for Holiday Inn Victorville by IHG

1 bedroom, minibar, desk, iron/ironing board
Exterior
Breakfast, lunch, dinner served; American cuisine
1 bedroom, minibar, desk, iron/ironing board
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
$95
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
15494 Palmdale Rd, Victorville, CA, 92392
  • Victorville City Hall
    ‪10 min walk‬
  • The Mall of Victor Valley
    ‪4 min drive‬
  • California Route 66 Museum
    ‪5 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, minibar, desk, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, minibar, desk, iron/ironing board

Suite, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, minibar, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, minibar, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, minibar, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, desk, iron/ironing board

Standard Room

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, minibar, desk, iron/ironing board

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

1 bedroom, minibar, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, desk, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Victorville by IHG

3-star hotel in Civic Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and a microwave in a common area. Change of towels is available on request.
Holiday Inn Victorville by IHG offers 155 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels.

This Victorville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Victorville by IHG features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Victorville by IHG is a smoke-free property.

Breakfast is available for a surcharge and served each morning between 5:30 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
The Community Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily breakfast available 5:30 AM to 10:00 AM for a fee: USD 15 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Community Restaurant
  • The Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,005 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately USD 15 to 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Hotel Victorville
Ambassador Victorville
Victorville Ambassador Hotel
Holiday Inn Victorville Hotel
Holiday Inn Victorville

Reviews

Holiday Inn Victorville by IHG Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 551 out of 1008 reviews
Rating 8 - Good. 214 out of 1008 reviews
Rating 6 - Okay. 106 out of 1008 reviews
Rating 4 - Poor. 53 out of 1008 reviews
Rating 2 - Terrible. 84 out of 1008 reviews

Reviews

2/10 Terrible

Aubry

Stayed 1 night in May 2025

8/10 Good

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that is located near shopping centers and the food was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Connor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rev. Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, good service
Stayed 1 night in May 2025

10/10 Excellent

Connor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was very clean & comfortable! Check in & out was easy & staff super nice!
Stayed 1 night in Jun 2025

8/10 Good

Paulo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Micah

Stayed 2 nights in Jun 2025

6/10 Okay

Katelyn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not pleasant

Young female in the front when I checked in was quite rude and short, especially when I asked about the wifi password. She also mentioned that it was "the cheapest room"; that was extremely rude. We are professionals and were just in the area and we work at hospitals nearby. I felt slightly unsafe as well, and the walls are paper thin- you could hear a bunch of people talking and walking.
Stayed 1 night in Apr 2025

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Megan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was close to competition facility. Unfortunately a big family party ran into the early morning hours. People were socializing and playing music on their hotel patios next to pool. My husband called front desk twice to break up the party. Party went until 2am. Hotel reception offered for my family to move from the second floor to one of the top floors, but the children were already asleep.
Stayed 1 night in May 2025

10/10 Excellent

Molly

Stayed 1 night in May 2025

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not like the pictures online. The floors were so wavy we had a 3 inch gap in the door we could hear our neighbors every move. The hotel was very old and just had heavy amounts of paint covering everything. Beds were so hard had to have extra pillows overall this was a waste of money didnt want to stay our last day left early. Cleaning staff was nice but would not recommend this hotel.
Stayed 4 nights in May 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I flew in for a wedding in this town and the reception was also in the hotel which made everything convenient. The room was nice, the hotel was clean and the banquet room was also pretty nice
Stayed 3 nights in May 2025

10/10 Excellent

Avery

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. The room was clean, although the bathroom didn't seem to have a fan which was strange. Our floor didn't have an ice machine which was a little inconvenient, but there were ice machines on the higher floors so it was fine. Overall a decent place to stay.
Stayed 1 night in May 2025

10/10 Excellent

PAUL

Stayed 1 night in May 2025

10/10 Excellent

Paulo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Stayed 1 night in May 2025

10/10 Excellent

Christine, Montebello

Stayed 1 night in May 2025

8/10 Good

Eric Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Will definitely go back
Stayed 1 night in May 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. I come here regularly and everyone is great. Especially Christina who does breakfast on Tuesdays. She is attentive & friendly.
Stayed 1 night in May 2025

6/10 Okay

Thomas, Menifee

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was nice and clean but the ac unit leaked from the rain and was very noisy from the rain hitting it. There was a scruffy man sitting outside drinking a six pack of beer that made you feel unsafe. The front desk was not very friendly
Stayed 1 night in May 2025