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Fairmont, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$262* Per night/room Nov 9 - Nov 10

Fairmont Gold, Room, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Gold, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fairmont, Room, 1 Queen Bed, Harbor View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

In addition to a full-service spa, Fairmont Empress features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 4-star property consist of a 24-hour business center and limo/town car service. Event facilities measuring 22600 square feet (2100 square meters) include conference space. This Edwardian hotel also offers a spa tub, a sauna, and spa services. For a surcharge, the property provides an airport shuttle at scheduled times and a cruise ship terminal shuttle. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in 2017.

Fairmont Empress has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Cruise terminal shuttle (surcharge)
  • Bar/lounge
  • Ferry terminal shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Food and water bowls
  • Conference space size (meters) - 2100
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 464
  • Number of floors - 8
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1908
  • Electric car charging station
  • Sauna
  • WiFi (surcharge)
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 22600
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Fairmont Empress offers 464 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Victoria hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Pay movies
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • WiFi (surcharge)
  • Bathtub or shower
  • Electric kettle
  • Portable fan
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Window screens
  • Travel crib

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Q at the Empress - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lobby Lounge - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Q Bar - Overlooking the ocean and garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Spa Services

Willow Stream Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 for adults, CAD 10 and CAD 20 for children (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
  • Airport shuttle fee: CAD 25.00 per person (one-way)
  • Airport shuttle fee per child: CAD 15.00 (one-way), (from 3 to 17 years old)
  • Self parking fee: CAD 33.00 per day
  • Valet parking fee: CAD 33.00 per day (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at anytime

Minimum check-in age is: 19

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The photos are representative of rooms offered and may differ from the actual room received.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Number of children who can stay free - 3

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 25 per accommodation, per night
  • 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Pool access available from 5:00 AM to 11:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Hotel Names

  • Empress Fairmont
  • Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Hotel Victoria
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • The Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Victoria
  • Fairmont Empress Hotel Victoria

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Tourism Pledge.

The property is a member of Historic Hotels of the World.

  • UNESCO sustainable tourism pledge

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