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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Lobby sitting area
Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk
Property entrance
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
$185
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 764 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(56 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

9.0 out of 10
Wonderful
(198 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(214 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

Chateau Victoria Hotel and Suites

Hotel in Downtown Victoria
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Chateau Victoria Hotel and Suites provides a health club and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Chateau Victoria Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1644 out of 2351 reviews
Rating 8 - Good. 473 out of 2351 reviews
Rating 6 - Okay. 145 out of 2351 reviews
Rating 4 - Poor. 50 out of 2351 reviews
Rating 2 - Terrible. 39 out of 2351 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and they were responsive to all our needs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sergio

Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy parking in garage, walkable area, beautiful and spacious room.
Stayed 1 night in Jun 2025

6/10 Okay

dane

Stayed 2 nights in Jun 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Amenities
Great location and wonderful room. No complaints at all!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeannie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Fabulous location. Veey nice, well-appointed room
Stayed 1 night in Jun 2025

10/10 Excellent

trish

Liked: Cleanliness, staff & service, property conditions & facilities
A very roomy suite, quiet and clean.shower ok, but could use an upgrade. Very comfortable beds. We were able to walk to our event at the McPherson playhouse.easy parking, thanks for a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Dale, Richmond

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Jun 2025

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing…
Stayed 1 night in Jun 2025

8/10 Good

Sam

Traveled with partner
Liked: Cleanliness, amenities
Booking through expedia made my reservation of "2 people" difficult with the hotel, they were able to put my fiance and I in a room with two full beds, but our preference of one queen/king was unavailable. Not ideal for our trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, with great stuff
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret, Kitchener

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff in a great location for sight seeing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Racheal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Clean spacious rooms, comfortable beds, plenty of amenities, parking, staff courteous and helpful, everything works, restaurant also very good, very good location near the harbour, close enough to access all the benefits of downtown but also far away enough to avoid all the noise and carnage of city nightlife. Close to public transport stops as well. Good value for money. Has everything you want, no need to go to more expensive ostentatious places. Cannot recommend it enough.
Stayed 6 nights in Jun 2025

10/10 Excellent

Avril

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size for the 3 of us. Very clean! Room had a separate bedroom which was great! There was a coffee machine, microwave and fridge in our room for convenience. We also used the swimming pool & hot tub multiple times. Towels were provided. Highly recommend the Vista 18 restaurant on the rooftop! Food was amazing. It was a great location downtown Victoria. The only thing I wasn't happy with was having to pay for parking. That should be included when you are a guest.
Evening view from rooftop restaurant
Vista 18
Lamb & prawns
Stayed 2 nights in Jun 2025

10/10 Excellent

Nirvana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Such a central location - either by walking and transiting. There's a close bus stop by Douglas St. and Courtney St. for foot passengers coming from Swartz Bay. Perfectly convenient. Staff was accommodating every time we passed by the reception area. Overall good across the board.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its %100 recommended
Stayed 1 night in Jun 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service
The hotel is older, the bath and the sink would not run the water diwn
Stayed 1 night in Jun 2025

10/10 Excellent

Maxine

Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Stayed 3 nights in Jun 2025

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Karman

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and loved how close by everything was
Stayed 1 night in Jun 2025