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Résidence Callou by Vy Resort Thermal & Spa

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Lunch and dinner served, local cuisine
1 bedroom, individually decorated, individually furnished
Lobby sitting area
Resort view
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Kitchen
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Pet friendly

Explore the area

View in a map
14 avenue thermale, Vichy, 03200
  • Thermes de Vichy
    ‪1 min walk‬
  • Palais des Congrès Opéra Vichy
    ‪5 min walk‬
  • Vichy Opera
    ‪7 min walk‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪49 min drive‬

Room options

View all photos for Classic Studio

43-inch flat-screen TV with satellite channels, foosball, books

Classic Studio

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Living area | 43-inch flat-screen TV with satellite channels, foosball, books

Family Suite

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Studio

1 bedroom, individually decorated, individually furnished

Standard Studio

  • 205 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio | Living area | 43-inch flat-screen TV with satellite channels, foosball, books

Superior Studio

  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Résidence Callou by Vy Resort Thermal & Spa

Hotel in Cœur de Ville
A restaurant, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk.
Résidence Callou by Vy Resort Thermal & Spa offers 44 accommodations. Each accommodation is individually furnished and decorated. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vichy hotel provides complimentary wireless Internet access. 43-inch flat-screen televisions come with satellite channels.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Art Deco hotel also offers concierge services, dry cleaning/laundry services, and an elevator. Onsite parking is available (surcharge). A total renovation of this property was completed in February 2025.

Résidence Callou by Vy Resort Thermal & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 4 and younger eat free breakfast.
Bistrot Auvergnat - This restaurant specializes in local cuisine and serves lunch and dinner.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 12 per day)
  • Covered self parking on site (EUR 12 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
  • A restaurant

Restaurants on site

  • Bistrot Auvergnat

Things to do

  • Books
  • Concerts/live shows
  • Foosball table

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Coworking space

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Renovated entire property - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee grinder
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Covered self parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel des Thermes Callou
Callou By Vy Thermal & Vichy
Résidence Callou by Vy Resort Thermal & Spa Hotel
Résidence Callou by Vy Resort Thermal & Spa Vichy
Résidence Callou by Vy Resort Thermal & Spa Hotel Vichy

Résidence Callou by Vy Resort Thermal & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

9.0/10

Cleanliness

6.8/10

Staff & service

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste revoir avec la plate forme qui diffuse de fausses informations concernant la machine à café dans les chambres
Stayed 1 night in Jun 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

jose

Disliked: Staff & service
Impossible de joindre l’hôtel pour réaliser une modification
Stayed 1 night in Mar 2025