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Get an overview of this hotel
3.5-star Vernon hotel with in-room kitchens

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

Location

Situated in Vernon, this hotel is 0.1 mi (0.1 km) from Columbia Mountains and within 6 mi (10 km) of Okanagan Lake and Swan Lake. Historic O'Keefe Ranch and Village Green Centre are also within 6 mi (10 km).

Hotel Features

This smoke-free hotel features a seasonal outdoor pool, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.

Room Amenities

All 44 rooms boast fireplaces and deep soaking tubs, plus kitchens and flat-screen TVs with cable channels. Other amenities available to guests include free WiFi, balconies or patios, and refrigerators. Housekeeping is available on request.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Check-in

Check-in time starts at 4 PM

Check-in time ends at 7:00 PM

Minimum check-in age is: 19

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Noise-free rooms not guaranteed

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

The seasonal pool will be open from June to October.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Hotel Names

  • Castle Swan Lake Pomeroy Hotel Vernon
  • Castle Swan Lake Pomeroy Hotel
  • Castle Swan Lake Pomeroy Vernon
  • Castle Swan Lake Pomeroy
  • Castle Swan Lake Hotel Vernon
  • Castle Swan Lake Hotel
  • Castle Swan Lake Vernon
  • Castle Swan Lake
  • The Castle at Swan Lake by Pomeroy
  • The Castle at Swan Lake Hotel
  • The Castle at Swan Lake Vernon
  • The Castle at Swan Lake Hotel Vernon

Hotel Amenities

Property Features

A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and barbecue grills. Onsite self parking is complimentary.

The Castle at Swan Lake is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Terrace
  • Luggage storage
  • Free RV, bus, truck parking
  • Elevator
  • Front desk (limited hours)
  • Laundry facilities
  • Business center
  • Total number of rooms - 44
  • One meeting room
  • Free self parking
  • Number of floors - 2
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired Internet
  • Smoke-free property
  • Computer station
  • Garden
  • Outdoor seasonal pool
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Vernon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Fireplace
  • Ceiling fan
  • Premium bedding
  • Microwave
  • Cookware, dishware, and utensils
  • Access via exterior corridors
  • Kitchen
  • Shower/tub combination
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • Balcony or patio
  • Number of bathrooms - 1
  • Housekeeping on request
  • Bed sheets available - no

Parking

Free self parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Reviews

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