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The Castle at Swan Lake

3.5 star property

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Seasonal outdoor pool, pool umbrellas, sun loungers
King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets
King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets
Exterior
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
$145
includes taxes & fees
Feb 11 - Feb 12

Explore the area

View in a map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Swan Lake
    ‪4 min walk‬
  • Place, Splashdown Vernon
    ‪4 min walk‬
  • Place, Predator Ridge Golf Resort
    ‪27 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪40 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Deluxe Suite

9.4 out of 10
Exceptional
(76 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 950 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

The Castle at Swan Lake

3.5-star Vernon hotel with in-room kitchens
A restaurant, a hot tub, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
The Castle at Swan Lake features a hot tub and a seasonal outdoor pool. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This Vernon hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

The Castle at Swan Lake has designated areas for smoking.

The Castle at Swan Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle Swan Lake
The Castle Swan Lake Hotel Vernon
The Castle Swan Lake Hotel
The Castle Swan Lake Vernon
The Castle at Swan Lake
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was everything that the high rating claimed to be. Really enjoyed our room and stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and friendly check in. Nice rooms, great for some seperation with 2 beds and 2 baths. Second time here and we will be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Justin, Okanagan Falls

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The kitchen was helpful to have and the hot tub was a really nice place to hang out into the night.
Stayed 2 nights in Nov 2025

10/10 Excellent

RICHELLE

Stayed 4 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations supported by outstanding staff. The suites are roomy, well equipped and clean. We will definitely stay here again.
Stayed 4 nights in Nov 2025

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to be VIP. Other than a bottle of wine there was nothing else that made us feel VIP. Our room was located beside the storage room, so we would hear room service come and go with their big bin. Additionally, the vents from the kitchen were right by our window and we could smell the fumes coming into our room. The staff was very friendly and the room was clean and big enough, but these two things definitely made our stay average.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, great staff, and a perfect room for me and my partner.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a large penthouse suite. It was clean and well appointed. We went to the Castle restaurant for dinner. It was excellent. I would highly recommend both the hotel and restaurant
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay here on a regular basis. The front is great and always sper helpful. Rooms are nice and spacious. No complaints 👌
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Stayed 1 night in Oct 2025

10/10 Excellent

Amanjodh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Had great experience
Stayed 2 nights in Oct 2025

6/10 Okay

Yu Wei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except for the persistent high-pitched noise that started around 2 am and the highway traffic noise that started around 6 am.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Nice quiet hotel with lots of room for our family of four. The pool was closed for the season but the hot tub was open and was We liked that it was out of the city but close enough to enjoy all the amenities still.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but a great place to stay.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Kyla

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Raul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! the attention to detail was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Jen

Traveled with partner
Liked: Cleanliness, staff & service
I like the decor and patio area. The cons barely any water pressure and the fireplace did not work properly.
Stayed 1 night in Oct 2025

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Scenery service right from the start! Applying the rules written/spoken, then, cleaning, extra towels, time extension... all easy. Haven't completed stay but so far, top notch! I don't expect any problems Competing: Excellent! Service was first rate, the rims were beauty, the bathrooms were well done and spotless. Yes! Fully satisfied, no complaints whatsoever!!! Oh... pool. Didn't try it! I wanted to but was too busy. Looked nice so it's all I can comment. I'd imagine it'd be as satisfactory as everything else. I gave it 5 stars for looks (appeared clean and well kept); I trust I'd have been happy and didn't want a degradation of the comfort I enjoyed from this stay!
Stayed 1 night in Oct 2025

8/10 Good

Leanne

Stayed 4 nights in Aug 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alanna

Traveled with partner
Liked: Property conditions & facilities
Great staff and relaxing stay
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Stayed 4 nights in Oct 2025