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Collection O Hotel Mocambo, Boca del Río

3.5 star property

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Photo gallery for Collection O Hotel Mocambo, Boca del Río

Business center
Restaurant
2 indoor pools, 2 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
Terrace/patio
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Free WiFi
  • Parking included
  • 24/7 front desk

Explore the area

Map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298
  • Mocambo Beach
    ‪7 min walk‬
  • World Trade Center Veracruz
    ‪7 min walk‬
  • Plaza Las Americas Shopping Mall
    ‪8 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room (With View)

1 bedroom, free WiFi, bed sheets, alarm clocks

Superior Room (With View)

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View | 1 bedroom, free WiFi, bed sheets, alarm clocks

Standard Room, Pool View

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds

  • 208 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ocean View

1 bedroom, free WiFi, bed sheets, alarm clocks

Superior Double Room, Ocean View

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View | 1 bedroom, free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Pool View

  • 208 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | 1 bedroom, free WiFi, bed sheets, alarm clocks

Deluxe Room, Ocean View

  • 416 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, free WiFi, bed sheets, alarm clocks

Family Room

  • 416 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | 1 bedroom, free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Ocean View

  • 208 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Four beds)

Standard Room (Four beds) | 1 bedroom, free WiFi, bed sheets, alarm clocks

Standard Room (Four beds)

  • 208 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free WiFi, bed sheets, alarm clocks

Superior Room

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, free WiFi, bed sheets, alarm clocks

Standard Room

  • 208 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Double Beds, Ocean View

  • 208 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior

1 bedroom, free WiFi, bed sheets, alarm clocks

Quadruple Suite Junior

  • Sleeps 4

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  • Free WiFi
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4.6 out of 5, Wonderful, (1002)
$184 nightly
The price is $184 total
includes taxes & fees
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About this property

Collection O Hotel Mocambo, Boca del Río

3.5-star hotel in Mocambo
At Collection O Hotel Mocambo, Boca del Río, spend the day on the nearby beach or relax by one of the hotel's 2 indoor swimming pools.
Collection O Hotel Mocambo, Boca del Río offers 70 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a children's pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Wireless Internet access is complimentary. Collection O Hotel Mocambo, Boca del Río features 2 outdoor swimming pools, 2 indoor swimming pools, and a children's pool. This Colonial hotel also offers spa services, a terrace, and a garden. Onsite self parking is complimentary.

Collection O Hotel Mocambo, Boca del Río is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Collection O Hotel Mocambo, Boca del Río has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 220 for adults and MXN 220 for children
  • A restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1935
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio

Collection O Hotel Mocambo, Boca del Río Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 279 out of 714 reviews
Rating 8 - Good. 251 out of 714 reviews
Rating 6 - Okay. 92 out of 714 reviews
Rating 4 - Poor. 55 out of 714 reviews
Rating 2 - Terrible. 37 out of 714 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

eduardo gaytan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I believe this hotel had his glorious days back in the 50’s , far from today conditions, even that the administration is remodeling room by room , it’s still far from modern days, WIFI sucks, the mattress are solid rocks…. Other than that I would recommend to stay in another hotel if you really want comfort, I found really rude to charge in advance when you do check in……. In this case you will pay what you get….. I definitely don’t recommend it.
Stayed 3 nights in Mar 2025

4/10 Poor

LYA

Stayed 4 nights in Feb 2025

6/10 Okay

Nayeli

Business traveler, Traveled with family
Liked: Staff & service
Pros: - Next to the beach Cons: - The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc) - The room were dirty - The sheets smelled of sweat/dirt as if they were not properly washed - The bathroom door did not properly worked - The restaurant was part of the hotel but you could not order from it for room service - The Jacuzzi/Spa water was dirty - The "clean" white towels were grey - The bathroom really smell like sewage. It stop working was not repaired till a day later. - They did not have many extras What was offered for the price was not really worth it. I would recommend that they better soap for the laundry. Provided proper maintenance to the rooms. This hotel shows it's age, it's charming and looks nice but it does not feel like the luxury hotel it tries to sell itself as. It feels more like it uses it's claim to fame from the past to justify the "luxury". Next time we visit the area will probably be staying at the holiday inn 5 blocks down the road instead.
Stayed 3 nights in Feb 2025

8/10 Good

Luis

Stayed 1 night in Feb 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dolores Maria

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Supwr friendly staff. Very accessible and accommodating.
Stayed 3 nights in Jan 2025

8/10 Good

Josué R.

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hay muchísimas escaleras, solamente así se accede a la mayoría de habitaciones, cruzando un montón de escaleras. De ahí en más todo excelente
Stayed 5 nights in Oct 2024

4/10 Poor

Rodolfo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Leidia diyitsa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Jose, Medford

Disliked: Cleanliness, property conditions & facilities
Old
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As far as a budget friendly hotel near the beach and the city it’s hard to beat. For this I would rate it at 5 stars. The downsides are that the hotel is very dated, rooms and hotel areas are showing wear and tear but everything was clean. The walk over to the beach was close but you’re entering the public beach area. Staff seemed a bit annoyed with my presence.
Stayed 2 nights in Feb 2024

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is an iconic hotel, unlikt the Hotel Ruiz Galindo in Fortín which is now abandoned, Hotel Mocambo mantains its character, sure needs a fresh coat of paint but other than that I am extremely pleased with my stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic hotel- with unique stories, architecture, views, and kind staff. Location is perfect.
Stayed 2 nights in Dec 2023

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is beautiful. Its beauty and history are incomparable, but property needs repairs. They have one restaurant with very little options and no room service. Location is not very convenient. The lady working the small gift shop is absolutely adorable very nice lady. The young man in the pool area goes above and beyond to make guests stay as pleasant as possible!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeffrey, Omaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was nice. Air conditioner works. Complimentary coffee ironically was very good! room overlooks ocean. Would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

ANTONIO

Stayed 1 night in Oct 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Check in is at 3:00 pm however I had to wait until 5:00 pm to get my room, bathroom was flooded every night from the rain leaking trough the roof, no cable on TV, the staff was very helpful and kind.
Stayed 3 nights in Jul 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view the pool are good
Stayed 4 nights in Jul 2023

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible condition unsafe dirty felt miserable
Stayed 7 nights in Jun 2023

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

richard a

Liked: Cleanliness, staff & service
Honest review here. For me this property is a paradox. The architecture, fabulous wood appointments, interior spaces and interior pools of the common areas are absolutely beautiful and for the most part well maintained. Likewise with the rooms. The main pool area is dated but the main pool and surrounding mini pools are clean and well maintained. I couldn't help but feel I was in a hotel that was, in it's day, the Crown Jewel of Veracruz hosting Celebrities from around the world from a by-gone Hollywood Era of the 50's. As an architectural photographer I loved walking around the property taking photos of the grand wooden interior halls, columned bathing areas and conference rooms. Walking the exterior spaces is where the reality of this once grand hotel is unfortunately falling into disrepair. The complexity of the grounds is a huge maintainence undertaking and I imagine has suffered from the buisness decision to upkeep other areas of the hotel. I loved this hotel. I am also somewhat sad to see it's exterior decline. I will stay again as long as they maintain the rooms, pools and interior spaces as the currently do. Thank you for keeping this beautiful hotel functionally alive!

10/10 Excellent

Arturo, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place recommend
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph D.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was beautiful but needs attention but I would still stay in the future
Stayed 3 nights in Mar 2023

10/10 Excellent

CARLOS, Midland

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a beautiful hotel full of history. Every where you look you will see gorgeous nooks and details of a well built hotel from the last century. The swimming pool is superb.
Stayed 8 nights in Feb 2023