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Grand Fiesta Americana Veracruz

4.5 star property

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Photo gallery for Grand Fiesta Americana Veracruz

Exterior
Exterior
Aerial view
Lobby sitting area
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Spa
  • Air conditioning
$148
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
Blvd Manuel Avila Camacho S/N, Fraccionamiento Costa de Oro, Boca del Río, VER, 94299
  • Place, Plaza Las Americas Shopping Mall
    ‪19 min walk‬
  • Place, World Trade Center Veracruz
    ‪2 min drive‬
  • Place, Andamar Lifestyle Center
    ‪2 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 2 Double Beds (Fiesta)

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Double Beds (Fiesta)

7.0 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Fiesta )

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed (Fiesta )

8.6 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(17 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(24 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Premium bedding, down comforters, pillowtop beds, minibar

Suite (Master)

8.8 out of 10
Excellent
(3 reviews)
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Fiesta Americana Veracruz

4.5-star Boca del Río resort close to Plaza Las Americas Shopping Mall
Catch some rays at the beach or spend the day relaxing at Grand Fiesta Americana Veracruz's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Change of towels is available on request.
Grand Fiesta Americana Veracruz offers 233 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

Kan Spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Fiesta Americana Veracruz like an outdoor pool and an indoor pool.

Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a children's pool, a health club, and a garden. Complimentary uncovered self parking and uncovered valet parking are available on site, along with a car charging station. A total renovation of this property was completed in June 2019.

Grand Fiesta Americana Veracruz is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Arantzia - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Rosato - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Palapa seafood - This poolside seafood restaurant specializes in seafood and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coffee Corner - This coffee shop serves light fare only. Open daily.
Stelaris cocktail lounge - This bar overlooks the pool. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to noon for a fee: MXN 415 for adults and MXN 208 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arantzia
  • Coffee Corner
  • palapa seafood
  • Rosato
  • stelaris cocktail lounge

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,478 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2019
  • Reusable cups
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1856 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Airport shuttle fee: MXN 550 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Hotel Veracruz
Fiesta Americana Veracruz
Fiesta Americana Veracruz Hotel
Fiesta Americana Hotel
Fiesta Americana Veracruz Resort Boca del Rio
Fiesta Americana Veracruz Resort
Grand Fiesta Americana Veracruz Boca del Rio
Grand Fiesta Americana Veracruz Resort Boca del Rio
Grand Fiesta Americana Veracruz Resort
Resort Grand Fiesta Americana Veracruz Boca del Rio
Boca del Rio Grand Fiesta Americana Veracruz Resort
Resort Grand Fiesta Americana Veracruz
Fiesta Americana Veracruz
Fiesta Americana Veracruz Boca
Fiesta Americana Veracruz Boca
Grand Fiesta Americana Veracruz Resort
Grand Fiesta Americana Veracruz Boca del Río
Grand Fiesta Americana Veracruz Resort Boca del Río

Reviews

Grand Fiesta Americana Veracruz Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 694 out of 1017 reviews
Rating 8 - Good. 188 out of 1017 reviews
Rating 6 - Okay. 62 out of 1017 reviews
Rating 4 - Poor. 43 out of 1017 reviews
Rating 2 - Terrible. 30 out of 1017 reviews

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to visit
Stayed 1 night in Aug 2025

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service
The Hotel grounds are beautiful, the pool is dirty, the buffet is good but the Italian restaurant is not worth it, the Service is great.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhea

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel, particularly the amenities, cleanliness and friendly staff. We also appreciated the late check out given our flight was in the evening.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Stayed 3 nights in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

ALFONSO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comparatively expensive
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Stayed 3 nights in Jul 2025

10/10 Excellent

ERNESTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place... I'm from Veracruz and I went as a tourist... I live in California but I love going to Veracruz and now that hotel is my favorite.
Stayed 8 nights in Jul 2025

10/10 Excellent

Andres, Mimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Disliked: Property conditions & facilities
When I was showering there was a lizard on the wall and the restroom was un organized
Stayed 2 nights in Jul 2025

10/10 Excellent

David, Sg Buloh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Beds were insanely comfortable. Good staff and good location if you’re a runner.
Stayed 3 nights in Jul 2025

8/10 Good

Patricia

Stayed 8 nights in Jul 2025

10/10 Excellent

Yenni Castillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and super friendly staff, rooms very clean and comfortable, we have a room with ocean view and it was a great experience, nice and big pool and connected to the beach; We were celebrating my daughter’s birthday and three surprised her with a piece of cake and a birthday card, I must say they were really committed to providing a great experience for all the family
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
I felt very happy here. Clean, attentive, great pool , on the beach, in the downtown area …
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would return to stay here
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Stayed 3 nights in Jul 2025

10/10 Excellent

Jay

Liked: Amenities
Grest
Stayed 1 night in Jul 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, elegant, clean, good food. Ran into Salma Hayek and Angelina Jolie..no joke. Need I say more.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos F, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

MARIANA DE

Business traveler
Disliked: Amenities, property conditions & facilities
Avoid this overpriced disaster! What should have been a relaxing beach getaway turned into a nightmare. Despite paying premium prices for this so-called luxury resort, I encountered: Filthy room floors covered in grime Broken air conditioning stuck at a sweltering 74°F minimum Rude, unhelpful staff throughout my stay False advertising about amenities that simply don't exist The lobby renovation chaos was just the beginning. My room was hot, muggy, and smelly with no relief possible. The gap between their marketing promises and reality is shocking. Save your money - this place doesn't deserve the luxury label it claims.
Stayed 1 night in Jul 2025

6/10 Okay

Emily

Disliked: Staff & service, amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

4/10 Poor

Kimberly

Stayed 3 nights in Jul 2025

10/10 Excellent

Frazier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where hospitality truly stands out

I’ve been staying at Fiesta Americana Veracruz for a long time, and every time, they find a way to make the experience even better. It’s not just a hotel—it genuinely feels like home. The staff is amazing across the board. From the front desk to room service to the incredibly kind cleaning team, everyone goes out of their way to make you feel comfortable. The rooms are always clean, the beds are super comfortable, and the whole place has a warm, welcoming vibe. Special thanks to Jose Catan and Carlos Pastelin, the heads of the concierge team, who always make me feel welcomed and appreciated. They truly go the extra mile every time. It’s the kind of place you look forward to coming back to—every single time. Thank you guys . .
Stayed 1 night in Jul 2025