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Santa Chiara Hotel

4.5 star property

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Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Terrace/patio
Bar (on property)
Reception
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Laundry
$244
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Santa Croce 548, Venice, VE, 30135
  • Place, Grand Canal
    ‪1 min walk‬
  • Place, Piazzale Roma
    ‪1 min walk‬
  • Place, Port of Venice
    ‪7 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, City View

9.8 out of 10
Exceptional
(18 reviews)
  • 204 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Canal View (Canal Grande)

Deluxe Double Room, Canal View (Canal Grande) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Canal View (Canal Grande)

8.8 out of 10
Excellent
(8 reviews)
  • 204 sq ft
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, City View

Deluxe Single Room, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Single Room, City View

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Triple Room, City View

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite, City View

Suite, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

9.0 out of 10
Wonderful
(9 reviews)
  • 194 sq ft
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Canal View (Grand Canal)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • 194 sq ft
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Santa Chiara Hotel

4.5-star hotel in Santa Croce
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking.
Santa Chiara Hotel offers 39 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Santa Chiara Hotel has designated areas for smoking.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
Santa Chiara Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 70; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 100 per day
  • Rollaway bed fee: EUR 70 per night
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1S8VJ6Y7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiara Hotel
Hotel Santa Chiara
Santa Chiara
Santa Chiara Hotel
Santa Chiara Venice
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel Venice

Reviews

Santa Chiara Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 239 out of 318 reviews
Rating 8 - Good. 54 out of 318 reviews
Rating 6 - Okay. 13 out of 318 reviews
Rating 4 - Poor. 8 out of 318 reviews
Rating 2 - Terrible. 4 out of 318 reviews

Reviews

6/10 Okay

Christopher, Novi

Stayed 5 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and is a a great location. It is possible to get a taxi to just behind it, yet it is right on the canals and only 5 minutes walk to the train station, so great for arrivals from the airport and onward travel. The staff were very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gisella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Aug 2025

8/10 Good

Tanushree, Stanford

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is such a lovely and updated property at a wonderful location. The room was clean and modern. I just wish they had put more care into updating the lobby and bar area. It looked worn out and literally no one was in it on all 3 days we were staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

tariq

Traveled with family and small children, Traveled with family
Liked: Amenities
Good location easy to get to form the airport or by train, no need for water taxi to get tonit from the airport the train station is walking distance
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Convenient and clean

Great staff!!!! Super friendly and helpful. Hotel was close to the bus and train station if needed but we took a taxi which dropped you off right by the hotel. It was walking distance to a lot in the area ns beautiful view from the window of the bridge outside. The staff provided us with a tour of a glass making shop on Murano which was spectacular!! They provided the boat taxi to murano and then when finished seeing that, they gave you two options for next stop which we chose St marks square. Everything wa beautiful. Room had its own espresso maker which was super convenient. Staff handled booking the shuttle to the airport. The room was super spacious, convenient and clean!!! We had to leave some clothes there since we bought too many souvenirs and staff was helpful providing some trash bags. Super awesome place and only complaint was that we couldn’t stay a few mor days there. Molto bene!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Han

Stayed 2 nights in Jun 2025

10/10 Excellent

Milton, woodland hills

Stayed 1 night in Jun 2025

8/10 Good

Tracie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, the staff was excellent and helpful with restaurants, things to do and places to shop. We had a beautiful view of the canals. The place was clean and staff was friendly. Great place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was my first time to Italy for one, and I am traveling with my father, who has stayed here before. It was in the best location possible, it had parking, incredible staff, the rook was modern and had space and style, amenities were great, it has 2 terraces and very clean!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and EXCELLENT SERVICE

Santa Chiara Hotel is at the opening gateway of Venice. From the time I booked and had questions, the staff at the hotel was very responsive with answering my messages/questions quickly and offering wonderful suggestions to get the most out of our one day in Venice. Additionally, both Lorenzo and Daniel made great suggestions on places for lunch and dinner that were nearby and delicious. A perfect location whether you are getting off of a train or driving and needing to park. Located on Piazza Roma it is about a 10 minute walk from the Venezia Santa Lucia train stop or 2 ferry stops on the 1 or 2 ferry. The walk from the train does include walking over that stepped bridge you see in the photos from the hotel and it is a little steep with suitcases if your not in top form. The hotel itself has a old building and an attached new building. We stayed in the old building that has been updated and well appointed. The views are great and moments in your room can be spent enjoying people watching and watching all the boats go by. It is in the heart of activity so it can be a little noisy when trying to go to sleep if you are on the canal side.
Stayed 1 night in Jun 2025

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose this hotel because it was close to the train station. It was easy to come over the bridge and right into the hotel. We were agreed at the front desk by Danielle, who ended up being our concierge making recommendations for restaurants and places to go. All the staff we encountered were professional and polite.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariaelena

Stayed 2 nights in Jun 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! Beautiful property, amazing room and outstanding service every day!!
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location next to the main square and train station. Our room had a view of the Grand Canal which is worth the extra charge. This hotel is immaculately clean! The staff are super helpful. Great view from the empty rooftop terrace.
Panoramic view from rooftop
Grand Canal Room view, first floor twin room
Stayed 3 nights in May 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien situado

El bote está muy bien situado cerca de Los servicios de bote, autobús, tren; el servicio es excelente con muy buena atención. El aire acondicionado no enfriaba lo suficiente
Stayed 2 nights in Apr 2025

10/10 Excellent

srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Chiara hotel is a wonderful place to stay in Venice. It is a few minutes walk away from the train station, and right across the boat stand. Beautiful hotel and spacious rooms. Gives a luxurious feeling. The reception is very responsive, and the manager Lorenzo is a jewel! He is kind, efficient and very friendly! He made sure my stay was a pleasant and enjoyable one. One of the hotel staff members, Mr. Hamad, is a kind young man who helped me with my luggage to the train station. Great staff and memorable experience! Definitely going to stay here when I am in Venice next time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accessible hotel in Venice

Great hotel right near train station. I picked it because my mom uses a mobility scooter and we were able to bring it from airport to hotel via taxi. The room was beautiful, overlooking the Gtand Canel (room 315). Parking is available on-site for a freee. The staff were lovely and kind and even set us up with a complimentary boat ride to Murano. Vaporretto station is right next door too. Would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

hana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to train station, able to walk and be there in 10 minutes. Location was most important. The views from room amazing, space reasonable though low ceilings made me feel a little like we were in the attic space in the living room. The ceiling in bedroom higher w interesting wood beams so felt more spacious. coffee in room was also good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

with air con in April

Clean, modernized room with air con! This is the only hotel we got with air con in April. Hotels we stayed in Rome and Florence have no air con available in April.
Stayed 2 nights in Apr 2025