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Valparaiso Vacation Packages

We checked in at 8:30pm. Our rooms air conditioner did not work but we tried to give it time to cool down. When we went down in the middle of the night at 2AM, no one was at the desk. We went back upstairs and packed our bags to leave at 4AM. The person at the desk told me a manager would call me to discuss a discounted rate for the inconvenience. They never called me.

The room was really nice along with the staff. We had a beautiful view of the beach and could just walk to it.

So this is the bad: 1. AC went out first night 2. Fridge had to be replaced first night 3. Overcharged me for parking 4. Self parking pass didn’t work after overcharging ( pass is like a room key) 5. Pool water is super hot. 6. Self parking area is small 7. Can’t select hours for renting beach equipment 8. Walls are super thin 9. Unexpected fees, like 30 dollars to park daily, and 50 dollars a day resort fees. The good: 1. Beautiful property 2. Good food for breakfast (especially Sherise) 3. Friendly staff 4. Amazing private beach access 5. Lots of family activity to do 6. Starbucks coffee free all the time 7. Sprinkles cafe is good for a small breakfast. Yes the bad out weighed the good, but it was a nice resort. Wish that fees would have been explained for the resort fees. Expedia and Henderson should work together to have this as a prepaid thing. Then to pay for parking every day is crap. And the taxes to stay there are a bit ridiculous also. The primrose has a good buffet breakfast. Just do that, cause the other breakfast items are eh. And if you can get Ms. Sherise as your server, do so cause she is awesome. Overall we did enjoy our stay, but mostly cause of the beach and events we did. Not because of the Henderson.