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SH Valencia Palace Hotel

5.0 star property

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Photo gallery for SH Valencia Palace Hotel

Porch
Property preview
Property entrance
Lobby sitting area
Daily buffet breakfast (EUR 19.99 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
$186
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023
  • Place, Turia Gardens
    ‪1 min walk‬
  • Place, Mestalla Stadium
    ‪10 min walk‬
  • Place, City of Arts and Sciences
    ‪16 min walk‬
  • Airport, Valencia (VLC)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room (with views)

Down comforters, minibar, in-room safe, desk

Superior Double Room (with views)

9.4 out of 10
Exceptional
(34 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use (with views)

Down comforters, minibar, in-room safe, desk

Superior Double Room Single Use (with views)

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Down comforters, minibar, in-room safe, desk

Superior Double or Twin Room

9.0 out of 10
Wonderful
(56 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Down comforters, minibar, in-room safe, desk

Superior Double Room Single Use

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, desk

Presidential Suite

  • 883 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Single Use

Down comforters, minibar, in-room safe, desk

Junior Suite Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Superior Room With View

Down comforters, minibar, in-room safe, desk

Superior Room With View

  • Sleeps 2

View all photos for Standard Room

Standard Room | Down comforters, minibar, in-room safe, desk

Standard Room

7.6 out of 10
Good
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room (2 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Superior Room (2 Adults + 1 Child)

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (3 Adults)

Down comforters, minibar, in-room safe, desk

Superior Room (3 Adults)

8.4 out of 10
Very good
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • Sleeps 1

View all photos for Double Room With Extra Bed

Down comforters, minibar, in-room safe, desk

Double Room With Extra Bed

  • Sleeps 3

View all photos for Presidential Suite

Down comforters, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

  • Sleeps 1

Junior King Suite

  • Sleeps 2

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About this property

SH Valencia Palace Hotel

5-star Valencia hotel, connected to a shopping center in Valencia City Centre
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
In addition to a full-service spa, SH Valencia Palace Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

SH Valencia Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Restaurante Albufera - This fine-dining restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (EUR 21 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 21 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Albufera

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.99 per person
  • Self parking fee: EUR 21 per night
  • Nearby parking fee: EUR 21 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's spa can only accommodate 5 guests at a time.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

SH Valencia Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1008 reviews
Rating 8 - Good. 256 out of 1008 reviews
Rating 6 - Okay. 44 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Soly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Orly

Liked: Amenities, property conditions & facilities
Beautiful hotel. Well located. Lovely staff and delicious breakfast. I’ll be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice bar and restaurant quiet area clean hotel a lot of options nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is small
Stayed 2 nights in Aug 2025

10/10 Excellent

Evan

Stayed 2 nights in Aug 2025

10/10 Excellent

Shabana

Stayed 4 nights in Aug 2025

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for one night. Love a hotel that has a robe and slippers! Was clean and spacious and had everything I needed, except I wish I could have accessed Netflix on the TV. The check in was quick and easy and the reception staff were great! Would recommend and would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is really very good indeed! Room and everything else is very good and as you would expect for a hotel at this level, but the breakfast buffet exceeded expectations.
Stayed 7 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop terrace is a really nice amenity. Area is safe and walkable. Room was very big, overall nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirankumar

Stayed 4 nights in Aug 2025

10/10 Excellent

Rumit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and great Staff were amazing. Always trying to help.
Stayed 7 nights in Aug 2025

2/10 Terrible

Elvin

Stayed 4 nights in Aug 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with modern design
Stayed 2 nights in Aug 2025

10/10 Excellent

Ross, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, about equidistant from the City of Arts & Sciences, and old town Valencia. I'd definitely stay here again. My only quibble (apart from the usual lack of real coffee in hotel rooms in Spain) is that the WiFi Internet is a bit slow by 2025 standards.
Stayed 2 nights in Aug 2025

10/10 Excellent

gaurav

Stayed 3 nights in Jul 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Other than some noise coming from downstairs due to construction/ renovation, it was a pleasant stay. There was some construction behind the hotel as well, which didn’t help with the noise issue.
Stayed 5 nights in Jul 2025

8/10 Good

Tanya Louise

Traveled with family
Liked: Staff & service
Staff helpful, Breakfast buffet exceptional. Room clean. Lacking plugs in useful places. No usb charging. Bed comfortable. Good blackout curtains. Needs a loo brush. Pool experience poor. For dipping versus lengths. Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location, great team!
Stayed 3 nights in Jul 2025

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. The staff is amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Aazha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at SH Palace Valencià exceeded my expectations. The facility was clean and smelled terrific. The room was spacious and was clean. We planned a trip to Valencia for my husband’s birthday. I booked our stay at SH Palace Valencia aer reviewing previous reviews and it seemed like a great fit. The staff were very pleasant and helpful and also helped us with our parking issue when we arrived. The buffet breakfast was plentiful and tasty. On the day of the husband’s birthday, we went out and enjoyed the scenery, upon our return we had a complimentary champagne and a nice note from the staff to celebrate my husband’s birthday. Our stay at SH Palace Valencia was amazing. If we travel to Valencia again, we will stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and reliable.
Stayed 2 nights in Jul 2025

4/10 Poor

John

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If this was advertised as a three star property It would be barely acceptable. It is not a five star property by any stretch, the staff was the only thing redeemable, the room is beyond dated with shocking blue carpet and a bed with lumps. Please adjust your star system, be truthful, This is NOT a 5 star property.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jul 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Amenities, property conditions & facilities
Nice hotel walking distancw to city center and the city of arts
Stayed 1 night in Jul 2025