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SH Valencia Palace Hotel

5.0 star property

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Photo gallery for SH Valencia Palace Hotel

Porch
Daily buffet breakfast (EUR 19.99 per person)
Property entrance
Lobby sitting area
Couples treatment rooms, sauna, hot tub, steam room, hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Parking available
$163
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023
  • Mestalla Stadium
    ‪10 min walk‬
  • City of Arts and Sciences
    ‪16 min walk‬
  • Oceanogràfic Aquarium
    ‪3 min drive‬
  • Valencia (VLC)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, down comforters, minibar, in-room safe

Standard Room

7.4 out of 10
Good
(6 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Superior Double or Twin Room

9.0 out of 10
Wonderful
(51 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Single Use

1 bedroom, down comforters, minibar, in-room safe

Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (3 Adults)

1 bedroom, down comforters, minibar, in-room safe

Superior Room (3 Adults)

8.4 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room Single Use

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room (2 Adults + 1 Child)

1 bedroom, down comforters, minibar, in-room safe

Superior Room (2 Adults + 1 Child)

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room (with views)

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room (with views)

9.4 out of 10
Exceptional
(32 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use (with views)

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room Single Use (with views)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • 883 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

1 bedroom, down comforters, minibar, in-room safe

Junior King Suite

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, down comforters, minibar, in-room safe

Junior Suite

  • Sleeps 1

View all photos for Presidential Suite

1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • Sleeps 2

View all photos for Superior Room

1 bedroom, down comforters, minibar, in-room safe

Superior Room

  • Sleeps 2

View all photos for Superior Room With View

1 bedroom, down comforters, minibar, in-room safe

Superior Room With View

  • Sleeps 2

View all photos for Double Room With Extra Bed

1 bedroom, down comforters, minibar, in-room safe

Double Room With Extra Bed

  • Sleeps 3

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

  • Sleeps 1

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Exterior

Melia Valencia

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  • Pet friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 1,001 reviews
Melia Valencia

About this property

SH Valencia Palace Hotel

5-star Valencia hotel, connected to a shopping center in Valencia City Centre
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
In addition to a full-service spa, SH Valencia Palace Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

SH Valencia Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Restaurante Albufera - This fine-dining restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (EUR 21 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 21 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Albufera

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.99 per person
  • Self parking fee: EUR 21 per night
  • Nearby parking fee: EUR 21 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's spa can only accommodate 5 guests at a time.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

SH Valencia Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adile

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Angie

Stayed 3 nights in May 2025

8/10 Good

Zoe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were welcoming and helpful. The facilities very good. The room comfortable and clean. The hotel wifi could be improved as did keep dropping out. However overall we would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Stayed 4 nights in May 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, great amenities and lovely staff. Loved the area, close to restaurants and set back to ensure a lovely relaxing break in the city.
Stayed 3 nights in May 2025

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star hotel with good location -clean rooms, responsive staff and most importantly great breakfast
Stayed 4 nights in May 2025

10/10 Excellent

Kenneth Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Recommended to us by friends, and we weren't disappointed. Lovely room, great services and facilities and everything spotless. Will without doubt, go again.
Stayed 3 nights in May 2025

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and comfortable room but electrical plugs was outdate, such as no USB plugs.
Stayed 1 night in Apr 2025

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Pool and terrace area are great. Several restaurants nearby and just 200m in either direction for hoho bus stops
Stayed 2 nights in May 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and friendly

Great hotel in a good location equidistant between the beach and the old city. Comfortable, modern and with friendly staff, good breakfast and high hygiene and cleaning standards. My only disappointment was in the fitness facilities. There were no towels available in the gym, there were no cleaning tissues to wipe down equipment, rarely no cups for the water, no air conditioning (which made working out in the afternoon unbearable in the heat - it must be the only room in the hotel without air conditioning and of course the one that needs it most!) and the equipment could do with a refresh.
Stayed 3 nights in May 2025

10/10 Excellent

Tina Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Reg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel well situated for frequent buses. Excellent restaurant. Very nice rooftop bar, but irritatingly it closed in the afternoon; would have bern nice to use in the evening. Good rooftop pool, but strangely needed to book the sauna. In spite of those negatives, would recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and our suite was huge. The aircon wasn’t working when we arrived and the room was very warm However the maintenance man came immediately and got it sorted. Plenty of restaurants nearby.
Stayed 5 nights in Apr 2025

8/10 Good

Wanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay !

Great stay with friends ! Very clean, comfortable beds and amazing shower ! Would definitely recommend !
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating especially with young baby
Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, spacious clean and comfortable room, friendly and helpful staff. Would definitely return
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Valencia

Convenient location, friendly staff, clean and comfortable room, old town in a walking distance
Stayed 4 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2025

10/10 Excellent

Weiyun, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk to the Mestalla stadium (we came to town mainly for watching a football game). It is also close to the public transportation, and Turia garden park is right across street. Staff is helpful and friendly. We are very satisfied and would love to come back again. Breakfast buffet is good and we tried a couple of nearby restaurants, both are good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Perfect for a couples stay
Stayed 3 nights in Mar 2025

8/10 Good

Derek

Stayed 3 nights in Feb 2025

8/10 Good

Monica, Montreal

Stayed 3 nights in Feb 2025

2/10 Terrible

Ludwig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled trip

I never actually got to stay in the hotel because Gatwick cancelled all flights. I requested a refund bit I've not heard anything back. Can someone please get back to me. Customer service Please respond.
Stayed 1 night in Dec 2024