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Keystone Hotel

2.5 star property

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Photo gallery for Keystone Hotel

Fishing
Laundry room
Exterior
Building design
Standard Suite, Multiple Beds, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
400 Egan St, Valdez, AK, 99686
  • Place, Valdez Post Office
    ‪1 min walk‬
  • Place, Valdez Museum
    ‪5 min walk‬
  • Place, Valdez Convention and Civic Center
    ‪6 min walk‬
  • Airport, Valdez, AK (VDZ)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 408 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Private Bathroom

Family Suite, Multiple Beds, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Family Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 408 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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Exterior
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  • Free airport shuttle
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About this property

Keystone Hotel

Valdez hotel steps from Valdez Post Office
A microwave in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, barbecue grills, a picnic area, and a TV in a common area are onsite. Housekeeping is available on request.
Keystone Hotel offers 104 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available on request). This Valdez hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Keystone Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 9:00 PM on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:00 AM

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No elevator

More

  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Free local calls
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 4:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 20 and May 18.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Keystone Hotel Valdez
Keystone Valdez
Keystone Hotel Hotel
Keystone Hotel Valdez
Keystone Hotel Hotel Valdez

Keystone Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 186 out of 937 reviews
Rating 8 - Good. 275 out of 937 reviews
Rating 6 - Okay. 240 out of 937 reviews
Rating 4 - Poor. 155 out of 937 reviews
Rating 2 - Terrible. 81 out of 937 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Clyde

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy. Absolutely disgusting. Floors in the hallway look like they’ve never been vacuumed. Ever. Shower and sink faucets falling apart. Shower stall itself falling apart. The walls and all painted surfaces are incredibly dirty and stained. Bed linens were thin and stained. I assume they were laundered and just stained, but didn’t take any chances and slept above the covers. Yech. The first room we were assigned wasn’t cleaned properly and smelled like insecticide. The second room was cleaner. The hotel is in a good location and has potential to be really cute and unique. It can’t ever be super-luxurious because of what it is made from, but I think that could definitely be turned into an asset- it’s interesting and niche. People would feel a little closer to history. But you HAVE GOT to properly clean and maintain it. Please do better.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Stay elsewhere if your budget allows

This is an old, run down place and quarters are very tight and cramped. There is a handicapped ramp but NO ELEVATOR. I'm 72 and have arthritis and they stuck me on the 2nd floor which meant I hauled a 50 lb. Suitcase up a set of stairs with no offer of help. Breakfast was pretty good but carpet was old and stained and looked like no one had tried to vacuum it in weeks.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not the greatest.

Way more run down than the pictures show. The carpet in our rooms were heavily stained and we had paint peeling off the wall above the window. The room had a slightly strange smell upon arrival but it did end up going away and wasn’t noticeable after a few hours. The furniture was heavily used and extremely worn. The nicest part of the rooms were the bathrooms. Every vending machine I saw was out of order and the breakfast area wasn’t that clean so we only ate the first morning. Both nights there was a lot of noise above us, like someone moving furniture at 10pm. We had asked in advance to have rooms right next to each other, which was confirmed before our stay and we were told we were locked in side by side. Upon arrival, the gentleman who checked us in seemed a little confused and could only get us in the same hallway several rooms apart. Wouldn’t be such a big deal, but we were traveling with children and had asked so it could be more convenient for us all to have rooms right next to each other. At the end of the day with slim pickings in Valdez, it was a roof over our heads but I do wish we would’ve paid even more to stay somewhere else since looking back, the cost seems a little high anyway for the quality and the pictures did not match the actual condition of the hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is paper thin walls. Clean older building but worth the good price compared to other hotels in town.
Stayed 2 nights in Aug 2025

6/10 Okay

Qiaoqiao

Disliked: Cleanliness, amenities
It is a low end hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Song

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keystone is stinky

We arrived at the hotel and got our keys to our room, went upstairs to it and inside were trash cans full of garbage, sheets gone, blankets strewn across the furniture (maybe the sheets were in one of those piles). I went back downstairs and told the front desk, they said they have only one more room available. We lost our views, gained a room that upon entering immediately smelled like butane gas. Had to open the window and keep it open for a long time to air out. Even then, it continued to have a musky smell to it. 1 out of 5, would not recommend unless you have no choice.
Stayed 1 night in Aug 2025

4/10 Poor

Rebeca

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Incredibly outdated. Old and grungy. Bed was horrible. Nicest part of the room was the bathroom
Stayed 3 nights in Aug 2025

4/10 Poor

Jonathan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you like the smell of diesel fuel first thing in the morning, then this is the place. Carpet dirty, under the bed was flat nasty! No way to control the heat in the room. Continental breakfast was one step above getting a meal from a dumpster behind a restaurant. The reason I give a “poor” rating and not lower is, the shower was hot and powerful! Great way to warm up after a day of fishing in Valdez. It’s a converted pipeline man camp, which if I knew ahead of time, I have booked a room elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Patrick

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like gasoline because "the heater was just turned on" but the room only got colder. If you just need a bed for the night, it'll do, otherwise consider camping, you'll hear your neighbors less.
Stayed 2 nights in Aug 2025

6/10 Okay

Roger

Liked: Staff & service
Diesel smell in room but other than that was what you expect
Stayed 2 nights in Aug 2025

6/10 Okay

Siddharth

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yuyang

Stayed 1 night in Aug 2025

2/10 Terrible

Wendy

Do not recommend

This property is a dump. The furniture was falling apart, a foam mattress topper was put on top of an old mattress, there were holes in the wall, floor in the bathroom peeling up. Common areas not clean. The bed sore had likely not been washed in weeks. Cringe worthy. Stayed only as there were no other available rooms in Valdez
Stayed 2 nights in Aug 2025

8/10 Good

Vivek

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean have all the necessary stuff. Locations was good as well. Downside was the walls are thin and you are hear people from other rooms
Stayed 1 night in Aug 2025

6/10 Okay

CHUANPU

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael, Kent

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is very old with thin walls but people know that going into renting this hotel. People were great, parking easy and at a reasonable cost.
Stayed 2 nights in Aug 2025

6/10 Okay

Fe

Disliked: Cleanliness, amenities
Not really happy writing this review but I have to do it...THE BED SHEETS HAS HAIR ON IT & THE MATTRESS COVER HAS STAINS!! I have to go to the front desk to get new sheets & mattress cover so I can change it...the breakfast was ok..no refrigerator in the room..
Stayed 1 night in Aug 2025

8/10 Good

Kathy or John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique

This is truly a an example of consummate repurposing. This hotel is built with Atco buildings, I would guess that came from the North Slope of Alaska, but they have been well fitted together, and repurposed as a moderate Hotel. It was clean, the staff was helpful. The rooms are small, the furniture is dated and well used but the amenities such as soap, shampoo Etc we're not cheap ones, The bathroom was a very comfortable size, and all things were clean. The shower was great We were comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

ROBERT, LAKEVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town wasn't very big and was easy to get around. The hotel was very convenient and located within a few blocks of the pier where we went to Stan Stephens Glacier tour.
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bed
Stayed 1 night in Aug 2025

8/10 Good

Tom

Disliked: Staff & service
Stayed 3 nights in Aug 2025