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Crowne Plaza Utrecht - Central Station by IHG

4.0 star property

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Photo gallery for Crowne Plaza Utrecht - Central Station by IHG

Daily buffet breakfast (EUR 21.50 per person)
Exterior
Meeting facility
Premium Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
$119
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
CATHARIJNE ESPLANADE 13 STE B, Utrecht, 3511WK
  • Place, Hoog Catharijne
    ‪1 min walk‬
  • Place, TivoliVredenburg
    ‪1 min walk‬
  • Place, Beatrix Theater
    ‪9 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪41 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Utrecht - Central Station by IHG

4-star Utrecht hotel connected to a shopping center, steps from TivoliVredenburg
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and dry cleaning.
Crowne Plaza Utrecht - Central Station by IHG offers 144 accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Utrecht hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. A total renovation of this property was completed in June 2020.

Crowne Plaza Utrecht - Central Station by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - restaurant.
Onsite venue #2 - bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 44 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 9.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (40 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 9.25 for children
  • Nearby parking fee: EUR 44 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Central Station
Crowne Plaza Utrecht Central Station
Crowne Plaza Utrecht Central Station an IHG Hotel
Crowne Plaza Utrecht - Central Station by IHG Hotel
Crowne Plaza Utrecht - Central Station by IHG Utrecht
Crowne Plaza Utrecht - Central Station by IHG Hotel Utrecht

Crowne Plaza Utrecht - Central Station by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 368 out of 520 reviews
Rating 8 - Good. 115 out of 520 reviews
Rating 6 - Okay. 25 out of 520 reviews
Rating 4 - Poor. 9 out of 520 reviews
Rating 2 - Terrible. 3 out of 520 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, modern and well appointed, and the staff (especially the restaurant staff) are very friendly helpful and an absolute credit to the business. The bed is comfortable, the shower is modern, clean and has excellent water pressure and the house staff do a wonderful job. One of my favourite points was the quality of the breakfast buffet. It's the standard European breakfast range, but without the quality problems that usually present themselves at other hotels. The food is on par with most 5* hotels that we've stayed in.
Stayed 4 nights in Jul 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, except it’s located within a shopping mall, often frequented by indigents, less savory
Stayed 3 nights in Jul 2025

4/10 Poor

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Difficult to find for traveller

Our arrival was very poor regarding finding the hotel. We had no idea the entrance was inside the shopping mall. The entrance opens to an empty lobby, containing no staff, but there are just elevator doors. Reception is on level 3, but no clear signage at the front door indicates this. Positives: location, clean room, great shower. Negatives: unwelcoming / stressful arrival, coffee/tea facilities not being replenished properly. No real sugar, and limited choice of tea bags.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Veronica

Stayed 4 nights in Jun 2025

10/10 Excellent

Neil, Prudhoe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located in the shopping centre and very close to all sights and restaurants. Staff were excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Selma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and amazing staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Jennifer, Tallahassee

Stayed 2 nights in Jun 2025

10/10 Excellent

Frances

Lovely place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Elke

Stayed 1 night in Jun 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRAND.
Stayed 2 nights in Jun 2025

8/10 Good

Christian

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. Room was updated and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert, Charlotte

Stayed 3 nights in May 2025

10/10 Excellent

Yumiko

Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very confusing on arrival as I didnt realise the hotel entrance was inside a shopping centre, but once inside, it was really convenient for everything we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Super location around the corner from the train station. Nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay (despite it being only for one night 😅). Beds were nice and comfy. Bathroom was brilliant and had everything I expected. There was some kind of fan/drilling sound from the bathroom that stayed on even with the lights off but it didn't disrupt my sleep. The TV is probably one of the best TVs I've had in a hotel room (4K HDR) all with smart apps pre installed. It would have been nice to provide a HDMI port for guests to use for laptops or games consoles but that would have just been a bonus in my opinion. Great location with great views, literally minutes away from the central station with about a 30min train ride from Schiphol airport. Would highly recommend.
Stayed 1 night in May 2025

8/10 Good

Ruth Margaret

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were brilliant and so helpful. Room was great but the mattresses were very hard. Room did not have a great view.
Stayed 7 nights in May 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, amenities
Perfect location
Stayed 8 nights in Apr 2025

10/10 Excellent

patty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Absolute beautiful area. Very convenient to everything.
Stayed 4 nights in May 2025

10/10 Excellent

Jack

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right next to the train station. Rooms are very nice and updated
Stayed 2 nights in May 2025