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Riverside Hotel Chachalacas

3.0 star property

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Photo gallery for Riverside Hotel Chachalacas

Front of property
Comfort Suite, River View | 1 bedroom, in-room safe, free WiFi
Reception
Restaurant
Comfort Suite, River View | 1 bedroom, in-room safe, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
S/N Calle Principal, Úrsulo Galván, Ver., 91667
  • Chachalacas Dunes
  • Chachalacas Beach
    ‪5 min drive‬
  • Playa Juan Ángel
    ‪22 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪43 min drive‬

Room options

View all photos for Family Double Room, River View

Family Double Room, River View | 1 bedroom, in-room safe, free WiFi

Family Double Room, River View

9.0 out of 10
Wonderful
(8 reviews)
  • 344 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite, River View

Comfort Suite, River View | 1 bedroom, in-room safe, free WiFi

Comfort Suite, River View

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds

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About this property

Riverside Hotel Chachalacas

3-star Úrsulo Galván hotel with private balconies
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk, and a garden are onsite. Change of bedsheets is available on request.
Riverside Hotel Chachalacas offers 18 accommodations with safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Housekeeping is offered daily and change of bedsheets can be requested.
An outdoor pool and a children's pool are on site.
Riverside Hotel Chachalacas features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Úrsulo Galván hotel also offers a terrace, a garden, and a television in a common area. Complimentary uncovered self parking is available on site.

Riverside Hotel Chachalacas is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Cabana - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cabana

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Riverside Chachalacas
Riverside Hotel Chachalacas Hotel
Riverside Hotel Chachalacas Úrsulo Galván
Riverside Hotel Chachalacas Hotel Úrsulo Galván

Riverside Hotel Chachalacas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 65 reviews
Rating 8 - Good. 14 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paola

Stayed 2 nights in Apr 2025

8/10 Good

JOSE ROMAN

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Todo muy bien salvo que no hay agua caliente en la regadera y el agua tenía mal olor y consistencia extraña, el agua de la alberca todo el tiempo estuvo sucia. Las habitaciones e instalaciones en general está muy bonitas y es un concepto diferente.
Stayed 2 nights in Apr 2025

10/10 Excellent

María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien solo que se escucha mucho ruido de las otras avitaciones
Stayed 1 night in Apr 2025

10/10 Excellent

María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena

Stayed 1 night in Apr 2025

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es muy bueno las instalaciones estan muy bien, la comida es rica. MEJORAS: No puedes descansar en la noche por que se escucha todo, el colchon no es muy comodo pero sobre todo llega un punto en el que es momesto el ruido de las habitaciones ya que no estan bien planeadas las habitaciones se puede hacer algo acustico y sustentable
Stayed 2 nights in Apr 2025

10/10 Excellent

Mirelle Victoria, zitacuaro

Traveled with partner
Liked: Staff & service
Lo único es que las regaderas para agua caliente no funciona, y el ruido entre muros se escuchaba todo lo de los vecinos, quienes nos despertaron muchas veces
Stayed 1 night in Apr 2025

8/10 Good

Armando

Liked: Staff & service, property conditions & facilities
Toda la gente te atiende con mucha amabilidad, solo sugiero mejorar un poco el aseo de las cabañas. Fue una muy buena experiencia en general
Stayed 2 nights in Mar 2025

6/10 Okay

GUIDO

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Oscar Guillermo

Traveled with partner
Disliked: Amenities
Muy ruidoso todo se escucha, no aplican el reglamento ( música muy alta toda la noche de otras habitaciones)
Stayed 2 nights in Apr 2025

10/10 Excellent

JUAN MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar muy agradable
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mejorar el aislamiento de ruido, es mucho el ruido que se escucha entre las habitaciones. El lugar es bonito, el concepto es bueno
Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTANCIA

Mi experiencia en el hotel fue muy buena, es un hotel muy bonito, el desayuno es rico, así como los alimentos de carta, la alberca está muy a gusto y a pesar de que el hotel estaba lleno y era temporada baja, la pasamos súper bien. Obviamente por el material de las paredes, se escucha de un cuarto a otro, pero la vdd no me generó algún inconveniente.
Stayed 2 nights in Mar 2025

8/10 Good

GUIDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bonito para descansar y pasar un buen rato en la alberca con vista al rio. En mi estancia encontre varios puntos que no fueron de todo mi agrado como no permitir consumir bebidas agendas al establecimiento (que es entendible pues es parte del negocio al final de cuentas), el hotel es de madera y el ruido en otras habitaciones es muy notorio, la alberca no esta comoletamente limpia alemenos en mi estancia no vi que la limpiaran.
Stayed 1 night in Mar 2025

10/10 Excellent

cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Airy Aketzalli

Traveled with group
Liked: Cleanliness, staff & service

Habitaciones no insonorizadas

El hotel es agradable, tiene una vista espectacular y el personal es muy amable, pero sus paredes son muy delgadas y se escucha todo el ruido que hacen los demás huéspedes, es difícil descansar si en la habitación de al lado tienen fiesta o ven películas con un volúmen alto.
Stayed 4 nights in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Aquí puedes llegar en auto propio o taxi desde el puerto. Lo que no me gustó es que las habitaciones filtran demasiado el ruido, se escucha todo de todo y en alta fidelidad! Por lo que el descanso se dificulta. Lo demás excelente, la comida es riquísima.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hermosas vistas

Primera vez que visitamos este hotel mi familia y yo, y para ser de la zona de Chachalacas está increíble, tiene una vista al río Actopan muy bonita, que hace combinación con la alberca y la fachada de las cabañas, muy buena para fotos Instagrameables. Lo único malo es que se escucha lo que hacen y hablan los de las habitaciones de junto, nuestros vecinos tenía la televisión encendida hasta altas horas de la noche lo que no permitía dormir. De ahí en fuera todo muy bien, incluyendo el desayuno bufet. Sugiero presten atención al hecho que se escuche lo que hacen las habitaciones de junto.
Stayed 1 night in Feb 2025

6/10 Okay

Israel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
En las habitaciones se escucha todo lo de las habitaciones contiguas. El personal de la cafetería es bastante amable. En la recepción a pesar de tener a más de dos personas parece q no tienen comunicación y son muy poco intuitivos.
Stayed 1 night in Feb 2025

8/10 Good

Felipe Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, la pasamos muy bien, el único detalle es que escuchas todo lo que hacen en la habitación de junto y en la de arriba, porque todo es de madera. Por lo demás muy bonito, el desayuno muy bueno.
Stayed 1 night in Feb 2025

10/10 Excellent

Yazmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia en general
Stayed 2 nights in Jan 2025

10/10 Excellent

Mafer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atencion, mejoraron esta vez en cuanto a todo , es un gran lugar .
Stayed 1 night in Jan 2025