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SureStay Plus By Best Western Upland Ontario North

2.5 star property

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Photo gallery for SureStay Plus By Best Western Upland Ontario North

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | In-room safe, individually furnished, desk, laptop workspace
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
1191 E. Foothill Blvd, Upland, CA, 91786
  • San Antonio Regional Hospital
    ‪10 min walk‬
  • Ontario Convention Center
    ‪7 min drive‬
  • Ontario Mills Shopping Mall
    ‪9 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 330.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 410.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 330.00 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites near Ontario Airport

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, (1168)
$125 nightly
The price is $125 total
includes taxes & fees
Comfort Inn & Suites near Ontario Airport

About this property

SureStay Plus By Best Western Upland Ontario North

Upland hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities. Change of towels is available on request.
SureStay Plus By Best Western Upland Ontario North offers 114 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Upland hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, SureStay Plus By Best Western Upland Ontario North provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

SureStay Plus By Best Western Upland Ontario North has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

GuestHouse Hotel Upland
GuestHouse Upland
Hotel Upland
GuestHouse Inn Upland Hotel
GuestHouse Inn Upland
Guesthouse International Hotel Upland
GuestHouse Inn Suites Upland
SureStay Plus Hotel by Best Western Upland
SureStay Plus By Best Western Upland Ontario North
SureStay Plus By Best Western Upland Ontario North Hotel
SureStay Plus By Best Western Upland Ontario North Upland
SureStay Plus By Best Western Upland Ontario North Hotel Upland

SureStay Plus By Best Western Upland Ontario North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 954 reviews
Rating 8 - Good. 162 out of 954 reviews
Rating 6 - Okay. 62 out of 954 reviews
Rating 4 - Poor. 35 out of 954 reviews
Rating 2 - Terrible. 36 out of 954 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Destiny

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In all my previous stays at your facility, I was very disappointed with the most recent stay. Housekeeping never came to make beds, provide clean towels, or empty trash cans. Before leaving the room I did remove “do not disturb tag before 11 am. I call to front desk and the personnel brought clean towels and trash bags. Also the tenant next to my hotel room was playing loud music after 1:30 in the morning. I had to call to the front desk and made a complaint.
Stayed 2 nights in Feb 2025

4/10 Poor

Robert Martin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is without question the loudest and least restful stay I've had anywhere. The walls are paper thin, so your peace and quiet and sleep is apparently complete luck of the draw whether you get quiet neighbors. And what neighbors we had! The first two nights the neighbors had the TV going literally all night. Hearing endless commercials and music next door at 2, 3, and 4 in the morning was exhausting. The staff were accommodating and offered another room if they extended their stay, which they did not. Night 3, the new guest arrived loudly at 4am and commenced to fight (verbally), crank their music, and then party. Staff offered the same accommodation, but these a-holes left that day. Night 4? All good, until at midnight the police are knocking on the door of the same room, loudly announcing themselves. I won't bore you with the details of the ensuing conversation, but suffice it to say that the toilet-paper-thin walls had us privvy to the details. It quieted down until 6am when mom(?) showed up and the abusive fighting began. This was a truly unbelievably bad hotel experience. The included breakfast was bad as well (fake eggs?) and watery coffee. I ended up asking for waffles, and I hate waffles. The staff were friendly and helpful, but I would expect a much higher standard of quality facility from a Best Western Sure Stay. We will absolutely never stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my girlfriend in a suite & our experience was speechless! The place is very clean, very spacious, has all the amenities, the price is supremely affordable! We enjoy breakfast & it's also very complete! I highly recommend this hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Business traveler
Stayed 2 nights in Feb 2025

2/10 Terrible

Madisyn

Disliked: Cleanliness, staff & service, property conditions & facilities
People in room above me kept having sex and being very loud banging on the walls and kept dropping stuff the room was dirty and the dining options aren’t so great
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms and smart tvs
Stayed 1 night in Feb 2025

6/10 Okay

Marc

Traveled with group
We had friends to visit in Upland and was really the only choice in this location. It is pretty centrally located to many of the places in town.
Stayed 2 nights in Feb 2025

4/10 Poor

Flor

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Honestly, horrible… I couldn’t sleep because of the noise the whole time I stay there. The walls are so thin you can hear everything coming from other peoples rooms My neighbor was talking and screaming all night It was impossible to get more than two hours of sleep Other than that, the place looks nice But I don’t think I’ll ever stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, friendly staff and cleaner than any other places ive stayed
Stayed 5 nights in Feb 2025

10/10 Excellent

Carole

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and Clean

We checked in late and asked for late check out which was granted and appreciated. When we came back from our early morning hockey game to shower before checking out, our key card didnt work, but the front desk quickly fixed the problem. I loved that the parking lot was gated. The set up of the hotel is nice. Breakfast in the morning was delcious according to my son. We would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredibly nice and breakfast is great.
Stayed 1 night in Feb 2025

10/10 Excellent

Laronda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed 2 nights in Feb 2025

10/10 Excellent

Deanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. I have stayed here several times now! Breakfast is great room is nice. The metal frame under the bed is very annoying. If you kick it it makes so much noise it is awful. You can hear it below!
Stayed 1 night in Feb 2025

8/10 Good

Karan

Liked: Cleanliness, staff & service
Great atay
Stayed 2 nights in Feb 2025

8/10 Good

Laman, Victorville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get exactly what you pay for and I really felt safe with the parking being gated.
Stayed 1 night in Jan 2025

6/10 Okay

Tawny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Georgetta, Upland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly & helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I have been staying at this property because the staff is friendly. Mahalo!
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

10/10 Excellent

Noelani Rose

Stayed 1 night in Dec 2024

4/10 Poor

Ryan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt reccomend

Only stayed one night. Checked in late, about 1130. Couldnt get any hot water out of shower. Called front desk, they said just let it run for maybe 30min. Tried that and still no hot water. By then was very late and didnt feel like changing rooms. Next morning at check out, asked about a credit or something towards next stay They said someone would call me. No one ever did.
Stayed 1 night in Jan 2025

10/10 Excellent

CHERIE

Stayed 1 night in Jan 2025