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Get an overview of this hotel
3.5-star Unzen hotel walkable to Unzen Jigoku Hell

Popular property highlights

Free valet parking
Free WiFi
Smoke-free property
Multilingual staff
Concierge services

Location

Situated in the mountains, this luxury hotel is within a 10-minute walk of Unzen Jigoku Hell and Unzen Toy Museum. Unzen-Amakusa National Park and Unzen Ropeway are also within 6 mi (10 km).

Hotel Features

2 restaurants, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Other amenities include a meeting room, concierge services, and a library.

Room Amenities

All 39 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and balconies. TVs, premium bedding, and in-room massages are among the other amenities available to guests.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2376 and JPY 3500 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 7:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Unzen Hotel
  • Unzen Kanko
  • Unzen Kanko Hotel
  • Unzen Kanko Hotel Hotel
  • Unzen Kanko Hotel Unzen
  • Unzen Kanko Hotel Hotel Unzen

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This luxury hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking and valet parking are available on site.

Unzen Kanko Hotel is a smoke-free property.

  • Library
  • Bar/lounge
  • Designated smoking areas (fines apply)
  • Karaoke
  • Free airport transportation
  • Front desk (limited hours)
  • Billiards or pool table
  • Meeting rooms
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Free valet parking
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 39
  • One meeting room
  • Number of floors - 3
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Refrigerator

Room Amenities

Unzen Kanko Hotel offers 39 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. This Unzen hotel provides complimentary wireless Internet access. Bathrooms include slippers, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • In-room safe
  • Balcony
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Hair dryer (on request)
  • Free WiFi
  • Number of living rooms
  • Towels provided
  • Linens provided
  • Toilet with electronic bidet
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Restaurant dining guide

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Unzen Kanko Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Youtei - This restaurant specializes in local cuisine and serves dinner only.

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways
  • Wheelchairs available on site

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