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Absolutely amazing staff, from front desk to doorman to restaurant staff. Five star service. Turn down service was amazing as well.

We stayed in one of the hotel apartments for 9 nights. It was nicely decorated, spacious, with a comfortable bed and handy kitchenette area with fridge. The location was great. We could easily walk into town and had a great choice of buses and the train station nearby. There were bakeries nearby and an excellent pizza place called Lievitamente a few minutes walk from the hotel. It just had a few tables for dining in, but the pizzas tasted amazing (best dough). We had a drink at the hotel bar one night and the bar tender made a lovely cocktail. The gym was small and didn't have a lot of machines, so it felt crowded with more than us (2 people) in it. Would have liked firmer pillows, but everything else was great.

Hotel Goldgasse was everything we look for in a hotel and more. The location is fantastic, and the hotel itself is warm, inviting, and wonderfully boutique. It has so much character and charm, which is exactly the kind of experience we love when traveling. But what truly made our stay special was the front desk staff. From the moment we arrived, we were made to feel less like hotel guests and more like we were staying with friends. She genuinely wanted to get to know us, asked where we were from, what brought us to Salzburg, and what we were hoping to experience during our stay. That personal touch made all the difference. Her warmth and genuine hospitality made us feel right at home. It’s one thing to stay at a beautiful hotel in a great location, but it’s something entirely different to leave feeling like you’ve made a connection with the people who work there. We absolutely loved our stay and cannot recommend Hotel Goldgasse highly enough. If you’re visiting Salzburg and appreciate charm, character, and genuine hospitality, this is the place to stay. We would return in a heartbeat!

Clean room, staff was very knowledgeable and friendly

Staff was helpful in explaining the parking voucher system. Friendly staff in the bar area.Great location for major sights.

Wonderful stay and experience Well equipped gym and an amazing pool Wish we could have gotten an appointment to the spa. Couldn't get an appointment despite trying more than a month in advance