In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
In addition to a full-service spa, Kastara Resort features an outdoor pool and a fitness center. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This Ubud resort also offers spa services, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.
Kastara Resort has designated areas for smoking.
Kastara Resort offers 40 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LCD televisions come with cable channels and Netflix. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Belantara Restourant - Onsite restaurant.
Sunkissed Pool Bar - Onsite piano bar. Open daily.
Late night fare is available from room service (during limited hours).
The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the resort include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. Contactless check-in is available.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Credit card pre-authorization
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Guests are provided with free hand sanitizer
Staffed front desk
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Debit cards
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in is available.