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Get an overview of this hotel
4-star Ubud hotel in Sambahan

Popular property highlights

Free valet parking
Free WiFi
Restaurant
Outdoor pool
Laundry facilities

Location

This family-friendly Ubud hotel is located on the riverwalk, within 3 mi (5 km) of Campuhan Ridge Walk, Ubud Royal Palace and Ubud Traditional Art Market. Agung Rai Museum of Art and Ubud Monkey Forest are also within 9 mi (15 km).

Hotel Features

Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area, and spa services.

Room Amenities

All 20 soundproofed rooms feature free WiFi and minibars. Guests can enjoy fireplaces, and other standard amenities include balconies, sitting areas, and TVs.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 500000 per vehicle
  • Airport shuttle fee per child: IDR 0
  • Early check-in fee: IDR 1047500 (subject to availability)
  • Late check-in fee
  • Late check-out fee: IDR 1047500 (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

One child stays free

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Contactless food service / room service is available

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Debit cards

gap period enforced between guest stays 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Enhanced food service safety measures are in place.

Hotel Names

  • Jannata Resort Ubud
  • Jannata Resort
  • Jannata Ubud
  • Jannata
  • Jannata Resort and Spa Ubud
  • Jannata Resort and Spa Hotel
  • Jannata Resort and Spa Hotel Ubud

Hotel Amenities

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This family-friendly hotel also offers an outdoor pool, spa services, and a terrace. Complimentary valet parking is available on site.

Jannata Resort and Spa has designated areas for smoking.

  • Picnic area
  • Couples/private dining
  • Bar/lounge
  • Coffee/tea in common areas
  • 24-hour front desk
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 2015
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Airport transportation - pickup (surcharge)
  • Concierge services
  • Designated smoking areas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 20
  • Garden

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Jannata Resort and Spa offers 20 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Fireplace
  • Balcony
  • Ceiling fan
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • Rainfall showerhead
  • Separate bedroom
  • Towels provided
  • Bed sheets provided
  • Highchair
  • Number of bedrooms - 1
  • Toothbrush and toothpaste available

Parking

Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Jannata - This lobby lounge specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Hotel Reviews

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