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Twin City Vacation Packages

Bathroom exhaust fan didn’t work, door latch was snapped off and the ac leaked. Breakfast consisted of granola bars. Shouldn’t have been advertised as continental breakfast. At least there weren’t bed bugs. Had a decent amount of sleep and a good shower. Also there was a $5.00 fee for booking online. Should have just been included (added) in the negotiated price.

Room clean, staff friendly, everything seems very new and fresh. Room quiet and comfortable. Would definitely stay here again.

Room was clean and staff were friendly.

The hotel was good but the outside pool was closed . And that was one mean idea of going there .

Great stay clean room and breakfast.

The staff was friendly but not interested in being there for the customer, on their phone or talking to other staff. I had to wait for them to finish their conversation. Hotel does not have a restaurant nor is there one near by. Staff could not recommend restaurants, did not know the area very well. Property is run down but room was clean and lots of parking.

We specifically chose this hotel because of the pool, so we could enjoy the swim in the heat of the summer. If we had known the pool wasn't ready to use, we would have booked somewhere else. We were never informed it would be unavailable. Is there anything the hotel can do to make this right? Thank you.

The fitness center was a converted supply closet. Thanks for the effort. Cockroach as I started my shower, and mold visible in the shower.