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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | 1 bedroom, premium bedding, free minibar, in-room safe
10 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from property
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service
$440
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪8 min drive‬
  • Place, Playa Paraiso
    ‪10 min drive‬
  • Place, Tulum Mayan Ruins
    ‪11 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪67 min drive‬

Room options

View all photos for Junior Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 King Bed (Swim Out)

9.6 out of 10
Exceptional
(10 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite (Tropical View, Double Beds)

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 King Bed (Tropical View)

9.2 out of 10
Wonderful
(5 reviews)
  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Swim Out, King Bed

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Swim Out, Double Beds

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Tropical View, Double Beds

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Tropical View, King Bed

  • 657 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Swim Out

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Master Suite, Swim Out

  • 1474 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Rooftop Master Suite with Plunge Pool

  • 4729 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite

  • 5511 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 6200 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Preferred Club Master Suite, Tropical View

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Master Suite, Tropical View

  • 1475 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Tropical View King

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Tropical View Double w Queen Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Casa Zamna Ocean Front

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Junior Suite King

  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Master Suite King Bed

  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Presidential Suite King Bed

  • 963 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Dreams Tulum Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
3.8 out of 5, Good, 1,000 reviews
Dreams Tulum Resort & Spa - All Inclusive

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star property in Zama
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, 5 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features 10 outdoor swimming pools. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This all-inclusive property also offers a rooftop terrace, multilingual staff, and a garden. Complimentary covered self parking and covered valet parking are available on site.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.
Jasmine - This restaurant specializes in Asian cuisine and serves breakfast and dinner. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • El Patio
  • Jasmine
  • Market Café
  • Portofino

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's beach shuttle service is available from 9:30 AM - 4:00 PM.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 571 reviews
Rating 8 - Good. 92 out of 571 reviews
Rating 6 - Okay. 61 out of 571 reviews
Rating 4 - Poor. 28 out of 571 reviews
Rating 2 - Terrible. 30 out of 571 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erica S

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanesha

Stayed 2 nights in Aug 2025

2/10 Terrible

Mayra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At first this hotel seemed to be awesome. The food was great and the service was good. So I thought!! Going into checking out of our hotel We ran into some major issues which they lied and kept from us Knowing that we were in a time crunch because our hotel transfer that was picking us up to take us back to the airport was outside, and the driver was threatening to leave us. I booked a massage and canceled 24 hours prior. Their cancellation policy strictly states on the website that we have up to (4)!!!! hours to cancel or if we don’t cancel we will be charged a 50% fee of what the total cost of the massage is. I was even willing to pay 50% because of the lack of communication. We were unable to notify the spa that we wanted to cancel Because when we booked an excursion to take us to the island of Isla Mujeres The spa was closed ! We booked the excursion at 6:30 PM and the excursion pick up time was at 5:30 AM the following day an all day event .. An employee told us that they would contact the spa and cancel on our behalf due to the circumstances ( how else would we be able to cancel)!? ..the hotel claims no one canceled and we no-showed(of course they would take advantage of us tourists!) therefore, when we were checking out, they told us that we owed $500 which was absurd and crazy.. ( massage was 300$ and 200$ was for something else that there was not an issue about… but we ended up paying for it and telling them we will never return because they kept these policies from
Stayed 4 nights in Aug 2025

10/10 Excellent

Kailah Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and very clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yolanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is beautiful. The staff is absolutely amazing. There's not many food options for guests who do not eat pork. The beach club was seaweed infested and the pools there were not clean, but the staff was very accommodating and professional. There's also no daytime poolside entertainment at any of the pools. Definitely need to do better adding some fun to luxury.
Stayed 5 nights in Jul 2025

10/10 Excellent

Johayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Beautiful rooms, fantastic staff and service. Not too busy, felt like a private resort. Staff was attentive, drinks and food of a much higher quality. Lovely spa too. Only comment is that the gym is too warm and the AC wasn’t strong enough there. Made it difficult to use.
Stayed 7 nights in Jul 2025

10/10 Excellent

Linwood

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Jul 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Rachel

Stayed 4 nights in Jul 2025

10/10 Excellent

teairra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but if you looking for night life they are still new and working on getting clientele up it’s not that kind of vibe
Stayed 4 nights in Jul 2025

6/10 Okay

Nafiga

Liked: Cleanliness, amenities, property conditions & facilities
I like the property but they charge me $200 US dollars for my laundry which is horrible otherwise i love my staying
Stayed 3 nights in Jul 2025

10/10 Excellent

Sorianny

Disliked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue i didn’t like about this property was that there not contracted with some of my Mexican favorite beers . Like Modelo, Corona, Pacifico, while on vacation I don’t want to sip on tecate light , Dos Equis, or SOL. “ I want the good stuff”
Stayed 5 nights in Jul 2025

10/10 Excellent

Belkis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mejor atencion recibida en un resort!
Stayed 3 nights in Jul 2025

10/10 Excellent

Daphne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 4 nights in Jul 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place would go again !
Stayed 4 nights in Jul 2025

8/10 Good

Rosemary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place but not the best
Stayed 5 nights in Jul 2025

6/10 Okay

Nestor

Liked: Cleanliness, property conditions & facilities
The location is good
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with beautiful view and very responsive staff.
Stayed 3 nights in Jul 2025

8/10 Good

Guillermo, HENDERSON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Secrets Tulum was wonderful in terms of customer service, with the buildings and surroundings being both beautiful and impeccably maintained. The club pool area was a highlight, and everything was cleaned daily. There are numerous spots around the property that ensure it never feels overcrowded. However, it may not be the ideal choice for couples seeking a quiet, peaceful getaway. In our opinion, the atmosphere at Secrets Tulum was more akin to larger resorts like RIU, with loud parties and high-energy crowds throughout the day and late into the night. If you’re looking for a more refined, serene hotel experience, we would recommend exploring other options.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nicholas, Janesville

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I would love to can you have somebody give me a call? All the wording doesn’t fit in this box
Stayed 4 nights in Jul 2025

8/10 Good

Miguel Gonzalez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 7 nights in Jul 2025

4/10 Poor

Miral

Liked: Amenities
Great experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The majority of the food was delicious. The aesthetics of this place is beautiful. I love how everyone is so attentive and helpful. Secrets Tulum was overall a great experience. Very relaxing and peaceful resort.
Stayed 4 nights in Jul 2025