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Aluna Resort Tulum

Property class: 4.5

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Photo gallery for Aluna Resort Tulum

A spacious room with a high ceiling, wooden beams, a large bookshelf, a wooden coffee table, and a seating area with a sofa and chairs.
A wooden deck with a pool, thatched-roof seating areas, and potted plants.
A resort with multiple balconies, a pool, and lush greenery.
A coastal landscape with a rocky shoreline, beach, and vegetation.
A wooden deck with seating, steps leading to a cushioned area, and a potted plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $185
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Place, Jaguar Park
    ‪2 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Garden View

A poolside area with wooden loungers, a table, and a bench.

Comfort Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds, Garden View

A poolside area with wooden loungers, a table, and a bench.

Comfort Room, 2 Queen Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Room, 2 Queen Beds, Accessible, Garden View

A poolside area with wooden loungers, a table, and a bench.

Comfort Room, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

A multi-story building with thatched roofs and lush greenery.

Deluxe Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Garden View

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Deluxe Room, 2 Queen Beds, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed, Balcony, Garden View

A hotel room with a large bed, a balcony with a table and chairs, and a view of greenery outside.

Junior Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Room, 1 King Bed, Terrace, Garden View

A rooftop terrace with a hot tub, lounge chairs, a thatched roof, and a stone wall.

Senior Room, 1 King Bed, Terrace, Garden View

  • Garden view
  • 1510 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Aluna Resort Tulum

4.5-star hotel in Zama
2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Aluna Resort Tulum offers 78 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ikal Spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
Aluna Resort Tulum features a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, a meeting room, and coworking spaces. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking and uncovered valet parking are available on site.

Aluna Resort Tulum is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Aluna Resort Tulum has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 390 for adults and MXN 195 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Cooking classes
  • Free bicycle rentals
  • Full-service spa
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Aluna Resort Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 234 out of 340 reviews
Rating 8 - Good. 66 out of 340 reviews
Rating 6 - Okay. 23 out of 340 reviews
Rating 4 - Poor. 7 out of 340 reviews
Rating 2 - Terrible. 10 out of 340 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all around.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with beautiful ambience, no too far from beach hotels and restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service from the staff. Great room and pools were lovely. Restaurant had great food!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Wonderful Stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place with spacious rooms.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice relaxing vibe, wonderful staff and food.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Everything about this hotel was great!! Quick check in. The rooms were lovely and clean. The property and grounds were beautiful. Staff was excellent. The breakfast was excellent along with the dining staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place! Super clean and well located
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were great! The hotel was beautiful and worth the price.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions.
Bike rentals and close to Mayan Ruins
Shower not repaired
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, super friendly staff

Great location, super friendly staff
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Breakfast was very good and service was great!! Bed were very comfortable firm as well as the pillows were food quality.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Two fantastic pools, onsite restaurant with great staff and food. Delicious breakfast with lots of options in the morning. Kid friendly, our son made some friends and had a nice time. Free bike rentals offered by the hotel, yoga classes etc. Staff is super friendly and helpful. We’d highly recommend this hotel to anyone! Thank you!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a little away from the main beach area, but it’s a quick cab ride. The staff were great…very friendly and helpful.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh and tasty. Orders made from scratch. The fruit was freshly cut and not from frozen or refrigerated. Pool areas a cabanas were also clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, bike availabilty and super nice place!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Excellent location and staff is very friendly.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect location - not far by bike or cab to the beaches. Lots of sargassum on the beach when we went so we’re happy not to be staying by it. Close to town. Very safe area. Staff are friendly, rooms are clean and big. Pool is great fun. Breakfast each day (included for us) was excellent. Would stay here again for sure. Cabs cost about $20/$25USD to beach or town but you ride a bike (free) or walk.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great breakfast and wonderful staff.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, staff were friendly and park nearby. Loved access to bicycles
Stayed 16 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were phenomenal and super attentive. The bikes were great to get around with. Will be back!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! I will highly recommend to anyone who wants peace & relaxation.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful staff.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and close to many dining options
Stayed 4 nights in Oct 2024