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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Exterior
Outdoor banquet area
Outdoor banquet area
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
$266
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Tulum National Park
    ‪1 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Xel-Há Park
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Hacienda Presidencial Suite

  • 1948 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

Deluxe Junior Garden View King | 1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Junior Garden View King

9.0 out of 10
Wonderful
(4 reviews)
  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View King

Preferred Club Ocean View King | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Ocean View King

8.6 out of 10
Excellent
(10 reviews)
  • 451 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

8.0 out of 10
Very good
(4 reviews)
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View Double

8.0 out of 10
Very good
(2 reviews)
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite | 1 bedroom, down comforters, in-room safe, individually decorated

Hacienda Preferred Club Suite

  • 623 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View Double

1 bedroom, down comforters, in-room safe, individually decorated

Junior Suite Garden View Double

8.4 out of 10
Very good
(10 reviews)
  • 547 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View Double

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Adult Garden View Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

8.4 out of 10
Very good
(5 reviews)
  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

7.4 out of 10
Good
(3 reviews)
  • 547 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Junior Suite Garden View King

8.4 out of 10
Very good
(9 reviews)
  • 547 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • 547 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden Double

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

8.0 out of 10
Very good
(3 reviews)
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Garden View King

9.2 out of 10
Wonderful
(18 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 547 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View Double

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Ocean View Double

8.0 out of 10
Very good
(3 reviews)
  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Honeymoon Suite Ocean Front King

Preferred Club Honeymoon Suite Ocean Front King | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Honeymoon Suite Ocean Front King

  • 627 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View (Deluxe)

1 bedroom, down comforters, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

9.4 out of 10
Exceptional
(3 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | 1 bedroom, down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(2 reviews)
  • 547 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Garden View Double

9.0 out of 10
Wonderful
(11 reviews)
  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Adult Garden View King

  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

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About this property

Dreams Tulum Resort & Spa - All Inclusive

4.5-star Tulum property close to Tulum National Park
Catch some rays on Dreams Tulum Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site.

Dreams Tulum Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (5,460 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1007 reviews
Rating 8 - Good. 204 out of 1007 reviews
Rating 6 - Okay. 171 out of 1007 reviews
Rating 4 - Poor. 95 out of 1007 reviews
Rating 2 - Terrible. 97 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eryka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nadine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Dreams Tulum was nice. The staff was great and the grounds were clean. I had a nice experience.
Stayed 4 nights in Jun 2025

8/10 Good

Gerzain

Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher Edward

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and nice. The preferred bar near coco cafe had the best espresso martinis!
Stayed 4 nights in Jun 2025

10/10 Excellent

Miguel Angel

Traveled with family
Liked: Cleanliness, property conditions & facilities
La arquitectura y diseño
Stayed 5 nights in Jun 2025

6/10 Okay

Christine

Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Stayed 5 nights in Jun 2025

2/10 Terrible

Alessandra

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
Resort was beautiful however the one star is for the food poisoning we got. There were 30 of us staying there for a wedding and I would say 20 out of 30 people got food poisoning.
Stayed 2 nights in Jun 2025

6/10 Okay

Teresa

Traveled with family and small children
Food was not great and only certain restaurants open on certain days. In our large group I think 4 of our room had issues with toilet clogging. All the bars were always out of domestic beer or any light beer. Uncontrollable to them but seaweed was extreme Resort was beautiful and staff was all very friendly
Stayed 4 nights in May 2025

10/10 Excellent

Nathan

Stayed 6 nights in Jun 2025

6/10 Okay

Alek

Stayed 6 nights in May 2025

10/10 Excellent

Jesus Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality!
Stayed 3 nights in Jun 2025

10/10 Excellent

Raul

Stayed 3 nights in Apr 2025

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed staying at this resort. I want to shout out the entertainment team, victor, ronny, Erick, Giselle and Ingrid for making us feel so appreciated and welcomed, truly a trip to remember!
Stayed 6 nights in May 2025

10/10 Excellent

Jasper

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, entertainment nightly, and endless beverages. Team at the the lobby to schedule your excursions. Explore Scuba, cenotes, and ruins are must dos if visiting!
Stayed 5 nights in May 2025

10/10 Excellent

Roman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was awesome! Staff was extremely friendly and professional. Room service was prompt and delicious!! We are definitely coming back soon!!
Stayed 4 nights in May 2025

2/10 Terrible

Gabrielle

Stayed 5 nights in May 2025

10/10 Excellent

CAROLINE LUISA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place for my daughter’s honeymoon! All was excellent! Staff super friendly, place impeccable! Now my husband and I plan to go!
Stayed 7 nights in May 2025

2/10 Terrible

Leticia

Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Boris

Stayed 9 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2025

2/10 Terrible

Jeffrey

Disliked: Staff & service, property conditions & facilities
They claim to have sound proof rooms. I was in a little corner of main building at hotel with one other room, and a maid supply closet. From 7AM on every morning it was non stop noise due to maids in and out and a half inch opening around the door way that was big enough to look through without opening the door. I asked 4 different maids to keep carts outside of building and try not to make any noise banging walls carts etc. none of them understood English. Also the food was terrible at the restaurants that were actually open. I’d like a refund for my stay as it was a terrible experience overall.
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice meet n greet upon arrival. Then the hard sell for Hilton time share. We did not appreciate that before the hotel and shuttle. Also, we feel that once we didn’t agree to meet about the whole timeshare program, we were short changed on service. ( I.e. Beds were not made up and replaced ) the grounds and the restaurants were beautiful if you enjoy staying in one location and doing a limited amount of activities. We found more fun on the catamaran for the sunset cruise.
Stayed 4 nights in Apr 2025

10/10 Excellent

ALINA

Stayed 7 nights in Apr 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025