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Coco Unlimited

3.0 star property

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Photo gallery for Coco Unlimited

Master Suite Oceanfront Terrace /Jacuzzi | Premium bedding, in-room safe, individually decorated, free WiFi
Deluxe Suite, Oceanfront | Terrace/patio
Aerial view
View from property
Master Suite Oceanfront Terrace /Jacuzzi | Private spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
$153
includes taxes & fees
Apr 27 - Apr 28

Explore the area

View in a map
Carretera Tulum Boca Paila at km 8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪3 min drive‬
  • Place, SFER IK
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

View all photos for Partial Ocean View Suite 2nd Floor

Partial Ocean View Suite 2nd Floor | Premium bedding, in-room safe, individually decorated, free WiFi

Partial Ocean View Suite 2nd Floor

8.0 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Partial Ocean View

Design Room, 1 King Bed, Partial Ocean View | Premium bedding, in-room safe, individually decorated, free WiFi

Design Room, 1 King Bed, Partial Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Beach view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room | Premium bedding, in-room safe, individually decorated, free WiFi

Garden View Room

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Oceanfront Terrace /Jacuzzi

Master Suite Oceanfront Terrace /Jacuzzi | Private spa tub

Master Suite Oceanfront Terrace /Jacuzzi

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | Premium bedding, in-room safe, individually decorated, free WiFi

Deluxe Suite, Oceanfront

9.6 out of 10
Exceptional
(7 reviews)
  • Beach view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean view Room Beach zone

Ocean view Room Beach zone | Premium bedding, in-room safe, individually decorated, free WiFi

Ocean view Room Beach zone

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room Pool Area

Premium bedding, in-room safe, individually decorated, free WiFi

Garden View Room Pool Area

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Room Pool Area

Partial Ocean View Room Pool Area | Premium bedding, in-room safe, individually decorated, free WiFi

Partial Ocean View Room Pool Area

9.2 out of 10
Wonderful
(17 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room | Premium bedding, in-room safe, individually decorated, free WiFi

Honeymoon Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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4.2 out of 5, Very Good, 143 reviews
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About this property

Coco Unlimited

3-star hotel in Zona Hotelera
Spend the day relaxing on the beach or pampering yourself at Coco Unlimited's full-service spa.
Coco Unlimited offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Coco Limited has couples treatment room(s). Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Coco Unlimited features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Coco Unlimited is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 11:30 AM.
Coco Unlimited has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Coco Limited Hotel Tulum
Coco Limited Hotel
Coco Limited Tulum
Coco Limited
Coco Unlimited Hotel
Coco Unlimited Tulum
Coco Unlimited Hotel Tulum

Coco Unlimited Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1002 reviews
Rating 8 - Good. 180 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Incredible customer service. Room was clean and bed was so comfortable. Beach club was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Yazgulia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 2 nights in Jan 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The complimentary breakfast on the beach was amazing every day. The rooms were super clean, and the staff was amazing… especially Arnold and Ms. Betty! They went over and beyond to make sure me and my wife had an amazing extended honeymoon in Tulum, and even upgraded our room at the same rate. Amazing!
Stayed 4 nights in Jan 2026

10/10 Excellent

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
It was so good that I had to stay longer extended my stay !! Me and my girlfriend are still here it’s very friendly staff and beautiful people partying clubs are expensive but if you have a rental always can go to downtown area best restaurants all over downtown affordable prices cocounlimited is a very good resort to stay at ………
Stayed 7 nights in Jan 2026

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities
Location is fantastic and rooms are nice. Beach club was outstanding. never busy and always chill. We loved daily breakfast on the beach and the staff was super friendly and helpful. They want you to take care of your towels. so please dont leave dark makeup marks on towels or loose your beach towels. There is alot of action close to the hotel and easy to work round for food or to party. 100% recommended and we will visit again.
Stayed 4 nights in Jan 2026

8/10 Good

Kelle

Stayed 2 nights in Jan 2026

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly and helpful! Room was clean and spacious. The chilaquiles at breakfast were excellent - I had them every day.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emmanuel server was amazing !
Stayed 5 nights in Jan 2026

10/10 Excellent

kimberly, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Coco Unlimited is so sweet and I am so happy I chose it for my first trip to Tulum. The staff is incredibly friendly and helpful. It’s unbelievable how kind they all are. They go out of their way to make sure you are happy, comfortable, and enjoying your stay. This includes everyone from the front desk, to the restaurant staff, to the grounds and cleaning staff. The restaurant is delicious. The view and access to the sea is great. The rooms are super pretty. The pool area is awesome- love the waterfall feature. It’s simply a perfect vacay experience. I would definitely recommend this hotel over all the pumped up hotels on the Playa. The vibe here is super cool and mellow and human scale. Very different from what is up the road. Coco is your Tulum if you want a pretty, yummy, kind, happy, chill experience.
sunset from the restaurant
pool
sunrise with the sea
breakfast
Stayed 8 nights in Jan 2026

6/10 Okay

Gaelle

Liked: Staff & service
Bon séjour au Coco Unlimited. Nous avions la chambre 14 qui est un peu séparé des autres cabanes. Le niveau d’humidité était excessivement élevé dans la chambre. À côté de l’hôtel il y a un espace abandonné dans lequel se trouve des chiens et ces derniers ont aboyés toute la nuit. Lorsque nous avons demandé à la réception s’il était possible de changer de chambre ils ne nous sont pas revenus. Par contre, le personnel était très gentil. Le petit dej était très bon et la plage magnifique.
Stayed 2 nights in Dec 2025

10/10 Excellent

Soann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay at, I stayed there for 10 days and felt at home. It was calm, the staff was super nice and great service. The restaurant is good and breakfast as enough options for a stay. Overall would def recommend All my friends that came to see me there loved it and ended up booking a room there too. For the price it is a very nice place to stay
Stayed 11 nights in Jan 2026

8/10 Good

Bonsu

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice beach club need more staff
Stayed 3 nights in Jan 2026

8/10 Good

Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was generally very friendly. They could have had one more server working the beach club as service was a bit slow and poor Agus had too much going on. Property well maintained and pretty. Of course its Mexico and at the beach so you have to have realistic expectations, fixtures will have corrosion etc. Hotel charges a very high amount to replace any cloth pieces, so be careful with your wine. Otherwise no notes, would return.
Stayed 4 nights in Jan 2026

2/10 Terrible

Taravat

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
My husband had a surgery before our trip and one his stitches leaked watery blood on the sheets and they asked us to pay 540 US dollars for the damage. Be careful signing the contract they have ranges of penalties which was 180 US dollars for sheet but they wanted to collect 540 US dollars which is 3 times more. Never had this experience in any hotel.
Stayed 2 nights in Jan 2026

2/10 Terrible

Almog

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The worst hotel ever!!!!!!!!! Discussing!
Stayed 7 nights in Jan 2026

10/10 Excellent

Alan, Sudbury

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, food was delicious, staff are excellent. Highly recommend. Yes... I'd stay here again, ❤️❤️❤️
Stayed 7 nights in Jan 2026

10/10 Excellent

Alesia

Stayed 5 nights in Dec 2025

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Great room and friendly / helpful staff
Stayed 4 nights in Dec 2025

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Staff & service
Room that ibwas assigned was not the same as described online.  They claim it is in the same category,  but i disagree.   I confirmed with their staff before arriving which room i would get on WhatsApp.   Despite the assurance i would not get the inferior room, that is exactly the room they gave me. The managers rectified the situation with an upgrade to a superior room on the last day and a bottle of wine.  The wine never arrived despite reminding them of it a couple of times. Quality of the beach furniture was quite poor.  Stains and torn and broken. Get Outlook for Android
Stayed 3 nights in Dec 2025

8/10 Good

Darren

Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

great staff, Chris was super helpful
Stayed 7 nights in Dec 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We want to especially point out the tremendously good service from people like Edith and Cris who did so much to make our trip enjoyable for three days. For the money you can't beat it as an enjoyable location for Tulum beach moment
Stayed 3 nights in Dec 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Service that’s good
Stayed 6 nights in Dec 2025

10/10 Excellent

Leslie ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk are very goodi I love my housekeeper Christina, Emeldo from engineering is very good and funny, The girls who mainly work breakfast are very kind, they could use some help with getting the food to tables before it gets cold…the changes happening while i was there are perfect , wish they would have happened sooner. I love how quiet it is there and the suites .
Stayed 5 nights in Dec 2025

10/10 Excellent

Donya Pourmoghadam

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great staff
Stayed 6 nights in Dec 2025