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Coco Unlimited

3.0 star property

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Photo gallery for Coco Unlimited

Master Suite Oceanfront Terrace /Jacuzzi | 1 bedroom, premium bedding, in-room safe, individually decorated
View from property
Master Suite Oceanfront Terrace /Jacuzzi | Private spa tub
Outdoor dining
Garden View Room Pool Area | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Carretera Tulum Boca Paila at km 8, Tulum, QROO, 77780
  • Tulum Beach
    ‪3 min walk‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Mayan Ruins
    ‪13 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Honeymoon Double Room

Honeymoon Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Honeymoon Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Garden View Room

7.8 out of 10
Good
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Partial Ocean View

Design Room, 1 King Bed, Partial Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Design Room, 1 King Bed, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Suite 2nd Floor

Partial Ocean View Suite 2nd Floor | 1 bedroom, premium bedding, in-room safe, individually decorated

Partial Ocean View Suite 2nd Floor

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room Pool Area

1 bedroom, premium bedding, in-room safe, individually decorated

Garden View Room Pool Area

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Room Pool Area

Partial Ocean View Room Pool Area | 1 bedroom, premium bedding, in-room safe, individually decorated

Partial Ocean View Room Pool Area

9.2 out of 10
Wonderful
(9 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite, Oceanfront

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean view Room Beach zone

Ocean view Room Beach zone | 1 bedroom, premium bedding, in-room safe, individually decorated

Ocean view Room Beach zone

10.0 out of 10
Exceptional
(10 reviews)
  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Oceanfront Terrace /Jacuzzi

Master Suite Oceanfront Terrace /Jacuzzi | Private spa tub

Master Suite Oceanfront Terrace /Jacuzzi

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, (899)
$93 nightly
The price is $93 total
includes taxes & fees
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About this property

Coco Unlimited

3-star hotel in Zona Hotelera
Spend the day relaxing on the beach or pampering yourself at Coco Unlimited's full-service spa.
Coco Unlimited offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Coco Limited has couples treatment room(s). Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Coco Unlimited features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Coco Unlimited is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 11:30 AM.
Coco Unlimited has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 145 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Coco Limited Hotel Tulum
Coco Limited Hotel
Coco Limited Tulum
Coco Limited
Coco Unlimited Hotel
Coco Unlimited Tulum
Coco Unlimited Hotel Tulum

Coco Unlimited Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 834 reviews
Rating 8 - Good. 155 out of 834 reviews
Rating 6 - Okay. 50 out of 834 reviews
Rating 4 - Poor. 28 out of 834 reviews
Rating 2 - Terrible. 30 out of 834 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't stress enough how much we appreciated our stay at Coco Unlimited. It's beautiful, clean and comfortable. The staff is truly amazing. And most of all it's perfectly located and very quiet compared to a lot of other similar beach hotels in the area where there's always terrible loud music and an endless parade of douchebags and instagram addicts. If I ever go back to Tulum I will definitely stay there again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Viviana, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great walking distance to Ven a la luz sculpture. Perfect beach front property, depending on tide conditions of course. Loved having room pool front, I will say given that the pool was open until 10pm I don’t quite understand why they started the cleaning at 9pm just when I was planning to go in which impeded us from using it and we were there only one night which kind of sucked, especially with ocean conditions and high winds. Very cute boutique hotel, well worth the price I might add. But it’s definitely a you get what you paid for scenario in Tulum with its prime location.
Stayed 1 night in Mar 2025

10/10 Excellent

Molly

Tulum is expensive and Coco Unlimited provides a reasonably priced option (including breakfast) in an unbeatable location and the best service I’ve had. At the beginning of the trip, we started communicating with the front desk on What’s App and they were so helpful throughout our time in Tulum. They made us reservations, hooked us up with discounts at local establishments, were very responsive on What’s App as our needs changed, and generally made us feel safe and comfortable on a trip curated to our liking. I can’t eat gluten and my travel partner is a vegetarian. Not only were they accommodating at Coco Unlimited, but they always notified the places we were going about our food restrictions. I will genuinely miss Leslie. I trusted her so unconditionally I got a tattoo from a local artist she recommended. This is not the fanciest hotel but it is clean and beautiful and completely in the Tulum vibe. People who complain about it should pay more and stay in a bougie hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
It was clean, staff was nice. The parking area is very small, check your vehicle for any damages before leaving.
Stayed 1 night in Mar 2025

6/10 Okay

Alberto

Liked: Staff & service
Disliked: Property conditions & facilities

Needs a little TLC

Started a little confusing due to misinformation on payment by Hotels.com but it was handled properly The hotels needs lots of maintenance and rooms need better cleaning. We had a night where bugs were all over the room and had to kill one by one! Overall is good close to shops and restaurants but needs some TLC and fix the sewage smell coming from drains
Stayed 3 nights in Mar 2025

10/10 Excellent

maria P

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Ognjen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and clean. Stuff is very nice, they waited for us to arrive despite we arrived after 11pm.Comunication with them, from the reservation to the end, was excellent. You have several options for breakfast which was included in price. Water is not potable, they provide potable water in the pitcher (I think this is the issue for all the hotels in area). Room is equipped with AC and the bluetooth loudspeaker, no TV. Generally, our experience was very good, would recommend this hotel
Stayed 8 nights in Mar 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time there. Will stay again next year.
Stayed 3 nights in Feb 2025

10/10 Excellent

Igor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mind was blown away
Stayed 5 nights in Mar 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities
I’d like to give a higher review because all of the staff were awesome. Really friendly and helpful and very responsive. The hotel is in need of a “refresher”. Also the beach doesn’t have enough umbrellas and comfortable beds. There were only 2 “tiki” huts with comfortable chairs. The other coverings were over round beds so not as comfortable when lounging with 2 people. The other recommendation that I’d like to make is having some small rugs or bath mats next to the bed. The floors are concrete so it’s nice to be able to wipe your feet before you get into the bed. The balcony was quite lovely. You can have breakfast delivered to your room if you like. Lots of delicious drinks and I loved the fresh fruit bowl for breakfast.
Stayed 6 nights in Mar 2025

8/10 Good

Juan Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I liked it, the only thing is that food took a decade to be ready!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacoba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Igor

Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities! Loved my partial ocean view as always. It was right on the beach behind the cabanas. The property has changed in the last 3yrs. No more bar service on the beach. The restaurants food changed. Decent but not as good as it used to be or for what you pay. Although the breakfastis still really good! Used to be more regulated to the public and i saw so many people just walk up and use the beach loungers. A long walk to any shopping or restaurants. Scooter highly recommended. Amazing beds and comfortable linens!
Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely looking property which when booking was really quite affordable in comparison to other similar property on tulum beach front. Good location with most areas on beach zone walkable. Staff friendly. Breakfast good with lots of choice. Huge bedroom with very comfy beds. Bathrooms could do with an update and for the quality of accomodation more widely could do with a revamp.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Our room was right on the beach with a wonderful view. The staff was welcoming and kind. The food was great and the hotel is located in a quiet part of town and you can easily walk or ride a bike to other areas along the beach.
Stayed 4 nights in Mar 2025

4/10 Poor

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unlimited Issues

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever stayed at. I had the room with a partial sea view but it was an incredible view and I loved the balcony with the hammocks. The room was clean and bed comfortable, the shower was also great! The breakfast was delicious with good options, the beach was great with comfy sun beds and towels provided. The hotel also hired a bike for me to cycle to the Tulum ruins and recommended some delicious restaurants. I will recommend this hotel to everyone!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great place! It's situated right on the beach; only a 2-minute stroll away. The front desk/reception staff is fantastic. Always willing and able to help and answer any questions you may have. The rooms are basic, but all have a nice sized balcony/patio where you can sit and relax. They have a restaurant on site where I had breakfast 2 times while I was there. It's right at the water's edge. They have very good dishes/options and it is open from 7:30 to 10:00 PM every day. They have a nice outside swimming "pool" (I hesitate to call it just a basic pool; it's so natural looking) as well, with a little waterfall at one end. I wish I could've stayed longer! Next time and SOON!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Cary

Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I've stayed here 3 times over the past two years because the grounds are lovely with great rooms and great views and a well kept beach. The only problem is the service. It's ranged from truly awful to disappointing. The front desk folks can be rude and snippy and the wait service at the restaurant and bar can't even pretend to care. Once I had to pay for coffee during the "free breakfast" just because I wanted milk in it. The security guys are sweet, but literally everyone else acts like you're a burden which is a weird attitude for a hospitality/service based business. If you can look past that, then go for it.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Stayed 5 nights in Feb 2025