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Biwa Tulum

4.0 star property

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Photo gallery for Biwa Tulum

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
View from room
Junior Suite, 2 Bedrooms, City View | Private kitchen | Microwave, coffee/tea maker
Junior Suite, 2 Bedrooms, City View | Private kitchen | Microwave, coffee/tea maker
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym
  • Laundry
$91
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
Calle Bubulek Entre Av, Satelite y Geminis, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Cenote Calavera
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, City View

Standard Double Room, 1 King Bed, City View | 2 bedrooms, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Multiple Beds, Accessible, City View

Deluxe Twin Room, Multiple Beds, Accessible, City View | 2 bedrooms, minibar, in-room safe, desk

Deluxe Twin Room, Multiple Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, 2 Bedrooms, City View

Junior Suite, 2 Bedrooms, City View | Living area | 49-inch Smart TV with cable channels, TV, iPod dock

Junior Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • 645 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Junior

2 bedrooms, minibar, in-room safe, desk

Suite Junior

  • 645 sq ft
  • Sleeps 4

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About this property

Biwa Tulum

4-star hotel in Tulum City Center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Biwa Tulum offers 14 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate dining areas. 49-inch Smart televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Biwa Tulum features an outdoor pool and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Biwa Tulum is a smoke-free property.

Local cuisine breakfasts are available for a surcharge between 7:00 AM and 1:00 PM on weekdays.
Biwa Tulum has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: USD 8 to 15 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 to 15 per person
  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Biwa Tulum Hotel
Biwa Hotel
Biwa Tulum Hotel
Biwa Tulum Tulum
Biwa Tulum Hotel Tulum