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Tsitalia Vacation Packages

Great staff

Lovely staff, clean, helpful and wonderful location/

The air conditioner was not working properly so it was very hot in our room. The staff kept saying that it felt cool to them so they wouldn’t do anything to help. It was cooler than outside but not cool enough to sleep. By the last night it was finally fixed after complaining over and over and over again

Room was switched because tv didn’t work. Downgraded room. We went from a top floor to the first floor. It was so loud near the street, banging garbage trucks all, loud music, poor sleep, staff did not try to resolve issue at all.

Staff was courteous and very accommodating. Breakfast was well prepared and served. Lots of great options. Excellent and friendly service. We would definitely stay again. Everything was convenient supermarket, metro station. Very clean hotel.