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Get an overview of this hotel
3-star Troyes aparthotel walkable to Troyes Cathedral

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
Multilingual staff

Location

Located in the heart of Troyes, this aparthotel is within a 10-minute walk of Troyes Cathedral and Museum of Modern Art. Centre de Congrès de l’Aube and Maison de l'Outil et de la Pensee Ouvriere are also within 1 mi (2 km). Troyes Station is 20 minutes by foot.

Property Features

Along with self parking, this smoke-free aparthotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and multilingual staff.

Apartment Amenities

Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, premium bedding, and a coffee/tea maker. Limited housekeeping is available.

Languages Spoken

  • English

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ZENAO Appart'hotel Troyes

1 Cours Jacquin, Troyes, 10000

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 7.50 for adults and EUR 5.50 for children (approximately)
  • Self parking fee: EUR 5.00 per day
  • Pet fee: EUR 5 per pet, per night
  • Late check-in fee: EUR 5 for check-in between 8:00 PM and 10:00 PM
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 8 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Property is cleaned with disinfectant

Contactless check-out is not available

Property follows sanitization practices of Sanitary Protocol (UNPLV - France)

Security system

Debit cards not accepted

Staffed front desk

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Parking height restrictions apply

Commonly-touched surfaces are cleaned with disinfectant

Gap period enforced between guest stays - 72 hours

Online Penalty Collection

Property uses a professional cleaning service

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 5 per pet, per night
  • 1 per room

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Alcohol is not served at this property.

Parking height restrictions apply.

This property advises that enhanced cleaning measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Hotel Names

  • ZENAO Appart'hotel Troyes Aparthotel
  • ZENAO Appart'hotel
  • ZENAO Appart'hotel Troyes
  • ZENAO Appart'hotel Troyes Troyes
  • ZENAO Appart'hotel Troyes Aparthotel
  • ZENAO Appart'hotel Troyes Aparthotel Troyes

Hotel Amenities

Property Features

ZENAO Appart'hotel Troyes features a terrace, multilingual staff, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. This Troyes aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ZENAO Appart'hotel Troyes is a smoke-free property.

  • Terrace
  • Luggage storage
  • Coffee/tea in common areas
  • Elevator
  • Breakfast available (surcharge)
  • Train station pickup (surcharge)
  • Train station drop-off (surcharge)
  • Concierge services
  • Front desk (limited hours)
  • Laundry facilities
  • Parking (limited spaces)
  • Year Built - 2016
  • Total number of rooms - 22
  • Television in common areas
  • Number of floors - 5
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • Smoke-free property
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Room Amenities

ZENAO Appart'hotel Troyes offers 22 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a limited basis.

  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Kitchenette
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Shower only
  • Stovetop
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Raised toilet seat
  • Grab bar - near toilet

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 8:00 AM and 10 AM and on weekends between 8:00 AM and 10 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Reviews

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