Beginning of main content

Get an overview of this hotel
4-star Troyes hotel with bar/lounge

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
Smoke-free property

Location

Located in the heart of Troyes, this hotel is within a 10-minute walk of Champagne (region), Centre de Congrès de l’Aube, and Musee de la Bonneterie. Maison de l'Outil et de la Pensee Ouvriere and Ruelle des Chats are also within 10 minutes. Troyes Station is 18 minutes by foot.

Hotel Features

A bar/lounge, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.

Room Amenities

All 71 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include minibars and room service.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Cashless transactions are available

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Food and water bowls are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Mercure Hotel Troyes Centre
  • Mercure Troyes Centre
  • Accor Troyes Centre
  • Mercure Troyes Centre Hotel Troyes
  • Mercure Troyes Centre Hotel
  • Mercure Troyes Centre Hotel
  • Mercure Troyes Centre Troyes
  • Mercure Troyes Centre Hotel Troyes

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Amenities

Renovations + Closures

This property is closed from March 19 2021 to March 21 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1475 square feet (137 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Mercure Troyes Centre is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Express check-out
  • Meeting rooms
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Computer station
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 137
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Conference space size (feet) - 1475
  • Laundry facilities
  • Total number of rooms - 71
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Mercure Troyes Centre offers 71 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Premium TV channels
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Pillowtop mattress
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bed sheets provided
  • No housekeeping

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?