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Mama Shelter Toulouse

4.0 star property

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Photo gallery for Mama Shelter Toulouse

Restaurant
Restaurant
XXL MAMA TERRACE | Premium bedding, pillowtop beds, in-room safe, desk
Restaurant
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
The current price is $125
includes taxes & fees
Jul 11 - Jul 12

Explore the area

View in a map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪6 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪11 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪18 min drive‬

Room options

View all photos for LARGE MAMA DOUBLE

Premium bedding, pillowtop beds, in-room safe, desk

LARGE MAMA DOUBLE

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for MEDIUM MAMA DOUBLE

Premium bedding, pillowtop beds, in-room safe, desk

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(20 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for SMALL MAMA DOUBLE

SMALL MAMA DOUBLE | Premium bedding, pillowtop beds, in-room safe, desk

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(11 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for XXL MAMA TERRACE

XXL MAMA TERRACE | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA TERRACE

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for XXL MAMA FAMILY

XXL MAMA FAMILY | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA FAMILY

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

Premium bedding, pillowtop beds, in-room safe, desk

LARGE MAMA DOUBLE ACCESSIBLE

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for XXL MAMA

XXL MAMA | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for MEDIUM MAMA TWIN

A hotel room with two beds, a bedside table with a lamp, a chair, and a window with a view of buildings.

MEDIUM MAMA TWIN

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Mama Shelter Toulouse

4-star hotel in Toulouse City-Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a rooftop terrace. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and multilingual staff assistance. Change of towels is available on request.
Mama Shelter Toulouse offers 120 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This Toulouse hotel also offers a rooftop terrace, multilingual staff, and dry cleaning/laundry services.

Mama Shelter Toulouse is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mama Shelter Toulouse has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
5 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Mama Shelter Toulouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 385 out of 542 reviews
Rating 8 - Good. 103 out of 542 reviews
Rating 6 - Okay. 38 out of 542 reviews
Rating 4 - Poor. 10 out of 542 reviews
Rating 2 - Terrible. 6 out of 542 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with excellent entertainment and vibrant energy from all staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities
Super!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement, super Hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness
Great staff and great stqy
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Déborah

Correct
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice but no coffee maker in the regular rooms is a bust
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Loved every minute of my stay here!
Verified

8/10 Good

Sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, food and drinks a bit pricey though. Overall, great place to stay.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location amazing food!! Lively atmosphere
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re simply lovely, friendly and helpful.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Marjeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing. Good service, good breakfast and better ambiance.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mama Shelter was fun and conveniently located. Room was large and nice and staff was very friendly and helpful. Perfect stay!
Stayed 3 nights in Nov 2022
Verified

6/10 Okay

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy until 5am, not only around the hotel, also in the rooms around ours. Staff was hit or miss, some of them very nice, helpful and kind, some of them very standoffish and rude.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Party hotel

A chain hotel with a theme and decor geared for younger guests. Rooftop bar, DJ music, and loud and party-like ambiance and music all the time. Great, if that’s your sensibility.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were very friendly and helpful, particularly with local recommendations and bookings. The rooms were a good balance between funky decor and quality, with a comfy bed!
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel!

The people at the reception and the security are very friendly!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Stefen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hip and reasonably-priced hotel in the center of Toulouse
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Rugs need to be changed or deep cleaned
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. I always use it when I am in Toulouse.
Stayed 8 nights in Oct 2023