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City Express by Marriott Toluca

Property class: 3.5

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Photo gallery for City Express by Marriott Toluca

A spacious lobby with a reception desk, seating area, and a staircase leading to an upper level.
A modern hotel room with a bed, a desk, a chair, a small table, and a kitchenette.
A modern dining area with a long wooden table and multiple chairs, a kitchen area with a wooden counter and appliances, and large windows offering a view of the cityscape.
A modern lounge area with sofas, a coffee table, and a TV mounted on a wooden wall.
A modern living room with a grey sofa, a coffee table, and a TV. There is a kitchen area with a dining table and chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $81
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
Blvd. Aeropuerto Miguel Aleman No. 55-B, Parque Industrial Lerma, Toluca, MEX, 52000
  • Place, Plaza Sendero Toluca
    ‪2 min walk‬
  • Place, Toluca Convention and Exhibition Center
    ‪5 min drive‬
  • Place, Las Plazas Outlet Lerma
    ‪8 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and a mirror.

Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A compact hotel room with a bed, a sofa, a desk, a chair, a small table, a sink, and a television.

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a bed, a desk, a chair, a small table, and a kitchenette.

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed with Sofa bed

A hotel room with a bed, a TV, a small table, a sofa, and a window with a view.

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A compact hotel room with a dining area featuring a wooden table set with white plates, bowls, and cutlery. A green chair is placed at the table. The room has a kitchenette with modern appliances and a countertop with various kitchen items.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 2 Double Beds

A hotel room with two beds, a desk with a computer, a chair, and a window with a view.

Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms

A modern hotel room with a sofa, a small table, a dining table with chairs, a TV mounted on the wall, and a window with a view.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms

A compact hotel room with a dining area featuring a wooden table set with white plates, bowls, and cutlery. A green chair is placed at the table. The room has a kitchenette with modern appliances and a countertop with various kitchen items.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

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About this property

City Express by Marriott Toluca

3.5-star Toluca hotel connected to a shopping center, close to Toluca Convention and Exhibition Center
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a conference center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
City Express by Marriott Toluca offers 232 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

This Toluca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Wired and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 430 square feet (40 square meters) include a conference center. An area shuttle within 10 kilometers and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Complimentary uncovered self parking is available on site.

City Express by Marriott Toluca is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 8:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (430 square feet of space)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Toluca
City Hotel Toluca Express
City Express Toluca Hotel
City Express Toluca
City Express by Marriott Toluca Hotel
City Express by Marriott Toluca Toluca
City Express by Marriott Toluca Hotel Toluca

City Express by Marriott Toluca Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 387 out of 745 reviews
Rating 8 - Good. 216 out of 745 reviews
Rating 6 - Okay. 70 out of 745 reviews
Rating 4 - Poor. 30 out of 745 reviews
Rating 2 - Terrible. 42 out of 745 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good location and perfect for couple or bussiness
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, clean, and free breakfast.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was provided daily, and the hotel was close to the airport plus you get free wifi.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS WAS THE PERFECT PLACE TO STAY ONE NIGTH NICE HOTEL NEAR THE AIRPORT WITH FREE TRANSPORTATION TO THE AIRPORT AND A NICE BREAKFAST INCLUDED I HIGHLY RECOMEND IT
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and clean friendly staff
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Excelente todo
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was okay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
Excelente
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is courteous
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but they don’t have room service on Sunday. 🙁
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
AIRPORT SHUTTLE NOT GUARANTEED! They were not able to shuttle me to airport; main reason I chose hotel. Bed was not comfortable, way too firm Bathroom needed a deep clean Did not experience breakfast I left too early Staff was super nice though
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ok
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Confortable
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

They cancelled every trip we wanted to make with the shuttle. Every single one. Not even to take us to the airport. It was not pleasant.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
The smell is something else. Maybe isn’t the hotel itself, but the smell in the area isn’t normal. The street odors get inside the rooms and it ain’t great. Also, we saw how the lobby staff made fun and disrespected parents from a school that were having an event. The hotel canceled their rooms due to doible booking and had them waiting for hours… just to tell them they had to go to another place.
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de todo el personal la ubicación muy cerca de una plaza comercial para distraerse, el desayuno, el servicio de transporte hotel aeropuerto a disposición 10 de 10 todo el equipo
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones, además plaza sendero a unos cuantos pasos y muy bien comunicado, de fácil acceso
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
El desayuno súper asqueroso, los frijoles totalmente líquidos, el huevo crudo, recámara oliendo a húmedo. Las mesas sucias para poder tomar el desayuno.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu variado y con buen sabor.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Jul 2026