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The Maq Hotel

2.0 star property

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Photo gallery for The Maq Hotel

Exterior
40-inch TV with cable channels
Lobby sitting area
Free WiFi, bed sheets
Dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Free WiFi
$165
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
120 First Street, Tofino, BC, V0R 2Z0
  • Place, Eagle Aerie Gallery
    ‪3 min walk‬
  • Place, Tofino Bike Park
    ‪11 min walk‬
  • Place, Tonquin Park
    ‪13 min walk‬
  • Airport, Tofino, BC (YAZ-Long Beach)
    ‪22 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Free WiFi, bed sheets

Basic Room, 1 Queen Bed

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed with Sofa bed

Basic Suite, 1 King Bed with Sofa bed | Free WiFi, bed sheets

Basic Suite, 1 King Bed with Sofa bed

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

The Maq Hotel

Tofino hotel with restaurant
This smoke-free hotel features a restaurant, a nightclub, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and express check-in. Housekeeping is available on request.
The Maq Hotel offers 32 accommodations with hair dryers and portable fans. Televisions come with cable channels.

Bathrooms include showers. This Tofino hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This hot springs hotel also offers a nightclub, karaoke, and tour/ticket assistance. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2021.

The Maq Hotel is a smoke-free property.

Bear Bierhaus - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cafe at the Maq - Overlooking the ocean, this café serves breakfast only. Open daily.
Maq Pub - Onsite pub. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bear Bierhaus
  • Cafe at the Maq
  • Maq Pub

Things to do

  • Art gallery
  • Bicycle shuttle
  • Bicycle tours
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Nightclub

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (19 inches high)

More

  • 2 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2021
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maquinna Hotel
Maquinna Hotel Tofino
Maquinna Tofino
Maq Hotel Tofino
Maq Hotel
Maq Tofino
The Maq Hotel Hotel
The Maq Hotel Tofino
The Maq Hotel Hotel Tofino

Reviews

The Maq Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 160 out of 285 reviews
Rating 8 - Good. 84 out of 285 reviews
Rating 6 - Okay. 31 out of 285 reviews
Rating 4 - Poor. 8 out of 285 reviews
Rating 2 - Terrible. 2 out of 285 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, cute with lovely lounge

Great location, super cute hotel, especially the lobby area. Was a very nice touch to get a drink upon check-in and the staff was lovely. Couple of things in our room that could have been better: 1) there was no outlet in the bathroom (!?!) & 2) it was a double bed (the room overview said it would be a queen) in a queen frame. Because the frame was too large for the bed, we kept mud-judging where the corners were and our shins are covered in bruises - ouch!
Stayed 2 nights in Aug 2025

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The best part about the Maq is the building. Love the old character mixed with modern quirkiness. The front desk staff were 2/5. Next time we will pay a bit more to get a location on the water with hot tub etc. and better staff.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice helpful staff
Stayed 1 night in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice, no nonsense hotel.

No frills here, but that's A-OK. It was clean, the hotel people were very helpful. The walls are a bit thin and it felt a bit like staying in a dorm room, but overall I'm not upset with this particular booking. I would recommend it.
Stayed 1 night in Aug 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr hotel is very modern, the lobby area is very warm snd inviting. The coffee shop/deli area is inviting, family oriented and relaxed. Thr room was nice, amenities are very modern and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cameron

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service
We decided to cancel about 48 hours before our stay due to a nearby fire and my husbands health issues, making smokey air a risk to him. When I contacted them, they refused to refund any money at all. Very upsetting
Stayed 1 night in Aug 2025

8/10 Good

Chung Wai, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities
right in downtown area. walkable to restaurants and meeting place for advanture.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maddie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice hotel! Walkable, clean, and had a nice cafe and sitting area. It was especially nice when it was pouring rain. We were able to sit out there and enjoy the view. Very dog friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb MAQ

Bed was comfortable. Ivory on reception was exceptional and the Australian man on reception. Amelia and Fin were just superb. The staff really went out of their way to make our stay memorable
Stayed 2 nights in Aug 2025

6/10 Okay

Shawn, Victoria Harbour

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was fine. Room was nice and clean but no fridge (but it did have a cooler and we could get free ice at the liquor store downstairs), no AC, wifi was terrible (we couldn't connect and staff had no idea how to fux it), tv was pathetically small and of poor quality. While the hotel focusses on style, it lacks significantly on substance, especially considering how expensive it is during high season. Breakfast in the lobby cafe was fantastic.
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good value, lovely staff.
Stayed 1 night in Jul 2025

6/10 Okay

Keith, WASHINGTON

Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient + centrally-located, very walkable area. Lobby is open + spacious. But in 2 weeks of travel, room was the smallest with the fewest amenities + the highest price. No chair to sit on, no table or desk to place items on, no fridge. Room for 1 suitcase; cant imagine how 2 people could actually share the space.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snafu at check in but was quickly resolved. Very nice staff and a fun hotel.
Stayed 1 night in Jul 2025

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the quirky and thoughtful decor throughout the building. The staff greet you with a complimentary cocktail and the adjoining restaurant serves delicious food with a fun and young vibe. Our room door knob needs replacing and I would have loved a coffee machine and supplies provided.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian, I think that was her name, checked us in and was very helpful and pleasant and efficient. She was very attentive.
Stayed 1 night in Jul 2025

10/10 Excellent

Akino

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice modern refurbished hotel. Will not stay here again due to noise from Bierhaus in the courtyard, then kitchen noises until an hour after closing. No elevator.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

JENNIFER

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Hope to be Back

What a great experience we had at The Maq. The reception from Ivory was great (and so was the cocktail!) We were able to store our bicycles in a locked compound. The food in the Bear House Restaurant was wonderful. All in all, this is a great, funky place to stay. The entire staff were welcoming and friendly.
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities
Overall good accommodation for money. Friendly staff and an amazing location. Only thing I’d say is that the walls are far too thin and it was quite loud.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great walkable location in town! Free parking was a big plus. Great value, had a nice stay!
Stayed 2 nights in Jun 2025