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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Desk, iron/ironing board, rollaway beds, free WiFi
View from property
Lobby
Restaurant
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
106 Stephen Circle, Toccoa, GA, 30577
  • Currahee Military Museum
    ‪3 min drive‬
  • Toccoa Falls College
    ‪7 min drive‬
  • Toccoa Falls
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Toccoa hotel with free breakfast
A fitness center, a seasonal outdoor pool, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Quality Inn features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Quality Inn has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 10.0 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June 09 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Toccoa Inn
Quality Inn Toccoa
Quality Toccoa
Toccoa Inn Suites
Quality Inn Hotel
Quality Inn Toccoa
Quality Inn Hotel Toccoa

Quality Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 45 out of 234 reviews
Rating 8 - Good. 63 out of 234 reviews
Rating 6 - Okay. 33 out of 234 reviews
Rating 4 - Poor. 36 out of 234 reviews
Rating 2 - Terrible. 57 out of 234 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Disliked: Amenities
Worst if all woman who checked in was uncaring and rude. Referred to us as a “third party reservation”.
Stayed 1 night in Nov 2021

4/10 Poor

A

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at the front desk was pleasant. I disliked the fact that the bathroom door was missing the handling, which means there was just a hole in the bathroom door. There was also a hole in the wall beside the bed. It was kinda creepy. I thought something would eventually come crawling out of the hole that was the size of my fist. This was unit #203. My parents stayed in #101 that didnt have a microwave or refrigerator. Atleast there were no holes in their wall!!!!!
Stayed 1 night in Nov 2021

8/10 Good

Steve

Business traveler
Liked: Cleanliness
The place was cool.and the workers were plesent.
Stayed 2 nights in Nov 2021

8/10 Good

Setsuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience area and enjoyed the stay. Too bad there is no first floor was available. We have to used the stairs up& down with carriage. We are both over 70’s it was hard the staircase.
Stayed 1 night in Nov 2021

2/10 Terrible

Sasidhar

Stayed 2 nights in Nov 2021

2/10 Terrible

Josh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2021

6/10 Okay

Tracy

Disliked: Cleanliness, staff & service

Bathroom was disgusting

The person at the front desk acted like he wanted to be anywhere else but there. I understand the feeling, but shouldn’t be visible to your guests. There was a hole cut out in the bathroom wall. Possibly for a waste bin, but there was no bin. There was also urine all around the bottom of the toilet and that was indescribably disgusting. The room itself seemed fairly clean to the naked eye. The tv was crooked and looked like it was about to fall off the wall. I’d rate it 2 out of 4 stars. That’s being generous.
Stayed 2 nights in Oct 2021

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Consider customer service for Employees

They were short staffed. Some staff (at check in) were friendly and professional while other members used profanity addressing me trying to get my card re-keyed for entry the next day. The woman who actually rekeyed it said it would be a bit, because she was folding sheets (clean sheets she placed on the tile) Good customer service conveniences the guest, not inconveniences the guest.
Stayed 2 nights in Oct 2021

6/10 Okay

james

Liked: Cleanliness
No one in office untill 3pm the room was good not able to get a receipt when i
Stayed 1 night in Oct 2021

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

ut no chair or table to sit on or at.

Stayed 1 night in Oct 2021

8/10 Good

Martin

Liked: Cleanliness, staff & service
The no breakfast covid excuse is wearing thin, and should reflect in the price
Stayed 1 night in Oct 2021

6/10 Okay

Jolene

Traveled with family
Disliked: Amenities, property conditions & facilities
(Possitive)The beds were comfortable. (Negatives) There was a dirty washcloth left in the shower. The door handle came off. The toilet barely flushed and the toilet seat kept coming off. There was no free breakfast.
Stayed 1 night in Oct 2021

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Catfished

The pool is a neglected black swamp . When we checked in there was no one in the lobby. Another guest and i had to drive around the property to find a random woman who happened to work there but was "off that night" who drove to the lobby and unlocked the office to check us in. The door had no lock on the back. The light switchplate was shattered. Light bulbs missing in the room. The phone was unplugged and stored in the drawer? No fridge, no microwave, no coffee maker in the room. We were catfished by the outdated pictures on the site.
Stayed 2 nights in Sep 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and convenient for my stay. The advertisement said there was microwave and refrigerator in the room, there was none. It wasn’t a problem however it may be for some guest.
Stayed 1 night in Aug 2021

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Management is RUDE. POOR quality hotel

Staff is extremely RUDE and management is NEVER on the premises. No one returns phone calls. So called front desk manager has zero management qualities and poor customer service. I have been hung up on numerous times by Sac (what a name). Booked a room through Hotels.com and upon arriving at hotel, I was informed there weren’t any rooms available. All rooms were occupied. I then made the 3 hour return home because other hotels had no availability. After speaking with hotels.com concerning the matter, I was told that someone occupied “my reservation”. We never even entered a room at this hotel. I have been charged for this stay and have made numerous efforts to get a refund. I have gotten no where with hotel staff. Manager won’t be in for a week, front desk manager will speak to her and call me back. Yet to get a return call from Sac. She claims she is the only that works there that can handle the issue. But she is doing nothing resolve this. How’s that for customer service? AWFUL!! This hotel has STOLEN from me and is doing NOTHING to make the situation right. This hotel needs to be reviewed by corporate. After reading through reviews after the fact, it sounds as though the hotel is NASTY and full of homeless people. So my assumption is a homeless person occupied my room at my expense and received a bug filled shower with moist towels for drying off. Or a hotel staff member used it for “her acquaintance” and is covering her a** over the matter
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool, several broken items in room, smoke detector not installed on ceiling stuck in a desk cubby. Furniture was old and broken down. Broken ice machine rusted fridge. Continental breakfast was late and only coffee and granola bars, pop tarts and muffins.
Stayed 2 nights in Jul 2021

6/10 Okay

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Gentlemen at the front desk was not very accommodating. I did arrive a little over an hour before official check in but was told I had to wait until 3pm. I could understand this if the hotel was full of guests but after speaking to the housekeeper she said that they were not full the night before and there were plenty of rooms already available. Room was you average Quality Inn room but there were some concerns with the dirtiness of some items. The fan in the bathroom was missing the cover and looked as if it had not been cleaned in a few years. Room did smell nice due to all the Glad Plug-Ins they had in the room.
Stayed 1 night in Jul 2021

10/10 Excellent

Stan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service
1st off, i reserved this room WAY in advance, 2nd, something came up and had to cancel weeks in advance of stay. NO REFUND...I will NEVER use expedia or recommend using them to others.
Stayed 1 night in Jul 2021

2/10 Terrible

Jamese

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV did not work upon arriving, remote never worked, someone else’s underwear under the night stand, no microwave or fridge or coffee maker, rag stuck in hole in door. Let’s not forget the continental breakfast, if you can call it that, which was a pot of coffee, no ability to heat water for tea and a small container of pop tarts and snack bars. Second time there is 5 years and was not real impressed the first time but then the lobby was under construction but now they have a nice lobby that is useless. We will never stay there again.
Stayed 1 night in Jul 2021